Keep on Hold: Save Later for Shopify

Keep on Hold: Save Later

Cart Save for Later, shareable wishlists, and shopper intent
Rating
4.4
Feedback
5
Reviews
Chart
#5,555
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are mostly positive, highlighting the ease of customization, integration, and use. Customers appreciate the excellent customer support provided by the app team, with quick responses and helpful assistance. However, there are a few negative comments regarding slow response times to reported issues, which affected the overall experience for some users. Overall, the app seems to offer great features and support, making it recommended by many users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 40%
Less than a year 60%
More than a year 0%
All reviews
5 / 5 Share
March 3, 2022

The app is nice and really simple to customize, use and integrate, and the customer supports works perfectly when you ask them for help! Totally recommended

Store Using app Total reviews Average rating
Georgie Boy México 2 months 9 4.9
2 / 5 Share
March 28, 2022

Update: Unfortunately the low respond time is still noticable. I reported an issue and my mail is ignored since days. I had to downrank my experience with this app again, hope that gets better in the future.

Store Using app Total reviews Average rating
BLN PRINT 10 months 15 2.5
5 / 5 Share
Aug. 23, 2021

Great customer service. There were a lot of UI difficulties right out of the gate, but luckily, their customer support was very helpful in making tweaks for me. I also discovered a bug shortly after installing and they had it fixed within a week. I do recommend this app and I think it will bring a nice set of features to my website for my customers.

Store Using app Total reviews Average rating
Joco Records 9 days 15 3.5
5 / 5 Share
May 17, 2021

As the owner of Sentient Beauty Vegan Cosmetics and Holistic Living, I appreciate what it takes to try to give impeccable customer service. The foundation of the customer service I experienced from Amanda/Keep On Hold is friendly, professional, and diligent customer service. Amanda reached out to me to let me know that they had made a few updates, and followed up on how I liked it and to refine it for me. I appreciate you, Amanda! Barbara/SB CEO

Store Using app Total reviews Average rating
5 / 5 Share
April 16, 2021

This is better than I even expected! We had an issue since we used a customized theme, and the support staff was EXCELLENT and fixed it right away! People LOVE this feature and we love that we can track what people have saved for later, and also change the name of the program to fit into our branding! All around an excellent program for the price!

Store Using app Total reviews Average rating

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