Canvas by Numbers review for Category & Collection Sort |KX

Oct. 6, 2022

UPDATE: Increasing to 4 stars as the devs reached out to answer questions. ORIGINAL REVIEW: I think the app has potential and is useful. However, I knocked three stars off for the following reasons. The first one is the price. The Basic plan, which only lets you sort five collections, and pretty much that's it, is $44 a month for us. Sortimize (another app to sort collections similarly) is $19 and does not limit the number of collections you can sort. Charging based on order number is no good. I could be selling $5 items and have tons of orders, and this app would be extremely expensive to use. This does not mean my revenue is through the roof, and I would be comfortable with the app price. It just means I have many orders. Second, I found the help center basic and lacking. I want to understand what personalized emails are. What's an AI collection, the value, and how is it set up, etc.? Couldn't find it. Third, you need to be on the starter plan (the second you can choose from the bottom) to have some good features (the Basic is quite basic). Fourth, if you optimize your website for SEO and use canonical URLs, the app won't be able to track analytics. This is probably the biggest con for me. I communicated with the devs, and they told me this is how it is. So if you follow Google's best practices and consolidate duplicate URLs, you need to be aware you won't be able to track analytics of your collections (https://developers.google.com/search/docs/crawling-indexing/consolidate-duplicate-urls#why-it-matters). All in all, I think it is a great app. Still, the high price compared to competitors, the lack of documentation (they could also add some strategies to test), and the analytics limitation could be better. I hope they can add more features to the lower-tier plans and re-work the price to make it more accessible to small merchants.