Joie Designs review for King Product Options, Variants

it's ok, but I am trying to submit a help request through the contact form on the app, but it just keep thinking and will not send. The king variant App seems to affect how my other variants display. The products that use King variant app variant for chain length, the colour will only appear as a drop down. but for all my products that don't have a variant using this app, they appear as buttons, which is how I want them all to appear. Hoping this can be fixed. Writing here as I have been waiting for 30 minutes to submit a contact us request through the app, but ti won't go through.