Rating
5.0
feedback
16
chart
#2,078
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
19%
-
Less than a day
25%
-
Less than a month
19%
-
Less than a year
44%
-
More than a year
0%
Reviews Summary
The reviews for the Kintsugi Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customer service, and effectiveness in automating sales tax calculations and filings. Many users mentioned that the app helped them save time, reduce stress, and focus on growing their business without worrying about sales tax compliance. The customer support team was highlighted as being responsive and helpful, with users appreciating the assistance provided. Additionally, some users mentioned that transitioning from other competitors to Kintsugi revealed errors in previous filings and helped them rectify issues, showcasing the app's accuracy and value.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 19, 2025
We moved away from Avalara because we needed some human contact. Kintsugi team was awesome to onboard us and get the Sales Tax filing done with just the right amount of support along the way (and no meaningless automated emails, like we were getting before). I highly recommend Kintsugi. The price is super reasonable too and they didn't lock us into a 1 year contract, just month to month. Great customer service and app.
May 13, 2025
Phenomenal service and phenomenal customer support. Makes it super easy to handle sales tax and stay compliant.
May 7, 2025
Kintsugi is my absolute fave! When we suddenly hit nexus in multiple states at once, they made what felt super overwhelming actually manageable. They helped us understand everything we didn’t know, registered us, and even helped us figure out our exemption strategy. Their pricing was significantly better than that of other popular platforms. Their support has been amazing, too. Every month, the platform analyzes our sales tax responsibilities, and with a click of one button, prepares to remit on our behalf. It's honestly magic. 10/10 (I've used them now in two companies I've founded/run). Now that I’m scaling (just launched in Walmart!!!!!!!), they’re still the best partner around
April 29, 2025
The Kintsugi team adds a personal touch to sales tax reporting. They are always easy to reach and go the extra mile to ensure they are always providing a white glove service. Would highly recommend them for anyone looking to simplify sales tax reporting.
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