Delivery Date time Pickup Kite
All reviews
Thank you so much for the 5-star review! We truly appreciate your support and are so happy to have you as part of the Kite family. If you ever need any help, we’re always here for you!
Great app. Reasonable pricing for small businesses. Sid is very kind and helpful!
Thank you so much for your kind words! We’re thrilled to hear that you find Kite’s pricing reasonable for small businesses. It’s always a pleasure helping merchants, and I’m glad I could make your experience a little easier. Your support means a lot to us. If you ever need any help, Sid and the Kite team are always here for you!
Sid was very helpful with helping me setup the app the way I wanted it. He did everything I asked and got it live very quickly. I'm glad that I decided to use them. The problem I had was customers placing an order on a Friday or Saturday and thinking they could pick up the next day. Shopify doesn't have any way to control the pickup dates. This app solved that problem. Now customers are aware that they cannot pickup on the weekends or holidays. Thank you very much!
Thank you so much for the wonderful review! We’re really glad Kite was able to solve the issue with weekend and holiday pickups and make the pickup dates clear for your customers. It was a pleasure helping you get everything set up exactly the way you wanted. We truly appreciate you choosing Kite and your kind words!
Amazing app and EXCELLENT customer support! The team was incredibly helpful and took the time to understand my business and help me set up everythingg!! Thank you so much for your patience!!!!
Thank you so much for your amazing review! We’re thrilled to hear that you’re loving Kite and that our team could help you get everything set up. We know every business has its own needs, so taking the time to understand your workflow and make sure everything works the way you want is really important to us. Your kind words about our patience and support mean a lot! Thank you for choosing Kite. We’re always here if you need anything!
Great customer service! fast respond,. step by step teach me how to solve my problem. highly recommended!
Thank you so much for your kind review! We’re glad we could assist you step by step during your setup. We truly appreciate your recommendation!
This was an excellent experience. I could not have accomplished any of this without the help that was provided to me.
Thank you so much for your kind words! We’re delighted we could help you get everything set up successfully. We truly appreciate your feedback and support!
Customer service is second to none, after hours of trawling apps and having issues, within 10 minutes of downloading Kite i had the help to be up and running! Brilliant thank you
Thank you so much for the kind words! We know how frustrating it can be to try app after app, so we’re thrilled we could get everything set up and running for you so quickly. If you ever need anything else, we're always here to help! Best Sidharth
Great App! Responsive support and very helpful with the setup. Highly recommended.
Hi there, Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with our support and that the setup went smoothly. If you ever need anything else as you continue using the app, please feel free to reach out anytime. Wish you all the best with your store! Best regards, Sidharth
Great app! Sidharth was also so helpful with setup!
Hi there, Thank you so much for the great feedback! I’m really glad I could help you get everything set up smoothly. If you ever run into questions or need a hand with anything else, feel free to reach out anytime. Wish you the best of luck with your store! Best regards, Sidharth
I've had a fantastic experience with this app. I'm using the free plan, yet the features are incredibly generous and work exactly as I needed for my Shopify store. I did run into a few setup glitches, but Sidharth was absolutely amazing. He responded quickly, identified the issues, and fixed everything so the app now works seamlessly. Some of the problems were actually caused by limitations of my current Shopify plan rather than the app itself, and Sidharth still took the time to help me find the best solution. It's rare to find a free app with this level of functionality and customer support. I highly recommend it to anyone looking to add great features to their Shopify store.
Hi there, Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that the app is meeting your store's needs and that you’re having a great experience with the free plan. I’m glad I could help work through those initial setup hiccups and find solutions that fitted your Shopify setup. Providing top-notch support is a huge priority for us, so your kind words really mean a lot! If you ever need assistance with anything else down the line, please don't hesitate to reach out. Wishing you all the best with your store! Best regards, Sidharth
July 10, 2026 Update: I wish I could give this app and the developer, Sidharth, 10 stars. This is the app you want. The app itself is great, but the the developer behind it, Sidharth, is exceptional. Sidharth patiently worked with me to both understand my use case and how to address it given the constraints of the platform. He delivered his part on time and was very professional. I cannot speak highly enough of Sidharth. If you're browsing different apps for pickup and delivery, strongly consider supporting KiteLane and Sidharth. Original Review: This app is working well for my use case. More than app itself, I genuinely enjoyed working with Sidharth. He listened well, was very professional, and implemented a solution that satisfies a need I had for my business.
Hi Greg, Wow, thank you so much for this incredibly kind and generous review! Reading this completely made my day. It was a true pleasure working with you to figure out the best way to handle your specific use case within the platform's constraints. I really appreciate your patience throughout the process and your amazing shout-out to KiteLane. Your support means the world to us. Please never hesitate to reach out if you need anything else as your store continues to grow. Wishing you the absolute best!"
Work nicely, everytime I need help they are quick to respond, attentive to the needs and ready to help!
Hi, Thank you so much for the wonderful feedback! Being quick and attentive to your needs is my top priority, and I am thrilled to hear that KiteLane is working perfectly for your store. Whenever you need assistance, I will always be ready and happy to help! Best, Sidharth
Wow! These guys are amazing! The support is phenomenal and has far exceeded my expectations. It's a really nice app too with plenty of functionality. I tested 7 date picker apps and these guys have blown me away.
Hi, Wow, thank you for such an incredible review! To hear that you tested seven different date picker apps and ultimately chose KiteLane absolutely blows me away. I am beyond thrilled that the app's functionality and my support have exceeded your expectations. It was a real pleasure assisting you, and I am always here to help as your store continues to thrive. Best, Sidharth
My experience with this app has been excellent. The support team was incredibly helpful in configuring everything to match my requirements. I especially appreciate how smoothly the local pickup and delivery features work with Shopify's native local delivery settings. The app also blends seamlessly with my store's design.
Hi, Thank you so much for the excellent review! It was a genuine pleasure working with you to get everything configured perfectly for your specific requirements. I am thrilled to hear that the local pickup and delivery features are running so smoothly with your native Shopify settings and that the app looks like a natural fit with your store's design. Please do not hesitate to reach out if you need any further assistance down the road. Wishing you huge success with your business! Warmly, Sidharth
Was having a bit of trouble with our initial set up and having a bit of trouble existing delivery customisation apps. But Sidarth took his time to help us work through some of the issues and get everything set up. Thanks for all your help Sidarth!
Hi , Thank you so much for the kind review! I know initial setups and navigating conflicts with other apps can be a bit tricky, so I really appreciate your patience while we worked through those issues together. I am so glad we were able to get everything running smoothly for your store. If you ever run into any more trouble or need further assistance as you grow, I am always here to help!
The developers are most helpful in any way. Thank you!
Hi, Thank you so much for the kind words! Ensuring you have the support you need to succeed with KiteLane is my top priority, and I am thrilled that I could be of help. If there is ever anything else you need, please do not hesitate to reach out. Best, Sidharth
Support was amazing.
Hi, Thank you so much for the kind words! Providing excellent support is my top priority, and I am thrilled to hear you had a great experience. I am always here and ready to help if you ever need anything else! Best, Sidharth
Awesome support and app. Helped us a ton. Thanks!
Hi, Thank you so much for the awesome review! I am absolutely thrilled to hear that KiteLane and my support were able to help you out a ton. Ensuring you have a seamless experience is my top priority. Please do not hesitate to reach out if you ever need a hand with anything else in the future! Best, Sidharth
Really simple to use and navigate, Sidharth has helped me many times on different occasions and am really thankful! Highly recommend this app to everyone!
Hi, Thank you so much for the wonderful review and the high recommendation! It has been an absolute pleasure assisting you on those different occasions, and I am thrilled to hear that you find KiteLane so simple to use and navigate. Ensuring you have a smooth experience is always my top priority. Please keep reaching out whenever you need a hand in the future—I am always happy to help! Best, Sidharth
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