All reviews

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    14% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (7)
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5 / 5 Share

Sept. 3, 2025

A Game-Changer for Reducing Returns & Preserving Profits I’m absolutely thrilled with how Kiwi Return Saver has transformed return handling in my Shopify store. From setup to performance, this app hits all the right notes: Effortless Setup & Integration: The onboarding process was smooth in Shopify’s admin, and everything—from tagging products to designing the “Keep It” discount widget—was intuitive and user-friendly. Clear, Customer-Friendly Messaging: Whether on product pages, in the cart, or at checkout, the “Keep It” offer is presented with clarity. Customers understand they’re giving up return rights in exchange for a discount—no confusion, no surprises. Flexibility Across Your Catalog: You can sharply target specific products, collections, or tags—or run store-wide campaigns. Whether you're bumping margins on bulky items or managing a clearance push, it adapts beautifully. Promotes Strategic Buying, Cuts Return Costs: By giving shoppers a small incentive to “keep it,” I’ve noticed more thoughtful purchases—especially of high-value items. This directly reduces costly returns and improves margins. Plays Nice with Other Discounts (Within Reason): You can stack Kiwi’s automatic discount with a promo code—but Shopify allows only one automatic discount per order. So, for the best results, make Kiwi your sole active auto-discount or pause conflicting promotions. Top-Notch Support & Ongoing Development: The developer (Staytuned) offers great documentation, setup guides, and quick replies. Any questions or glitches are addressed promptly—and the app continues to evolve with thoughtful updates. Merchants have echoed these experiences—one said it’s a “Margin Saver!” and lauded how easy and effective it is at cutting return burdens. Another appreciated that it’s “super simple to use” and helps ready stores for high-return products. Overall: If you're looking to protect your margins, reduce the headache of returns, and still offer value to customers, Kiwi Return Saver is a must-have tool in your Shopify stack.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Ameraeon team! We’re so glad to hear that our app has been such a strong fit for your store. Your detailed breakdown really highlights how the app helps merchants both protect margins and create a smoother experience for shoppers. It’s great to know the flexibility, messaging, and support stood out for you, and feedback like this helps other merchants see the real impact our app can have. If you need any help, you know where to reach us!

5 / 5 Share

Aug. 27, 2025

App Review: Incentivizing Customers for High-Value Purchases Maximizing Sales and Minimizing Costly Returns I have been using this app as a strategic tool to encourage my customers to purchase higher priced items from my store. The app offers a range of features that make it easier to promote these products, helping me highlight the value and unique benefits of my premium offerings. By leveraging targeted incentives and rewards, I can attract buyers who are genuinely interested in larger and heavier items, which often require more consideration before purchase. One of the standout benefits for my business is the app's ability to reduce the likelihood of returns, especially for big-ticket and bulky products. Returns for these items can be expensive and logistically challenging, particularly if I offer free return shipping. The app’s incentive structure motivates customers to make more thoughtful purchasing decisions, resulting in fewer impulsive buys and, consequently, fewer costly returns. Overall, the app has been an effective solution for increasing the sale of high-value items while helping to manage the risks associated with return shipping costs. Its intuitive design and customizable features have made it an essential part of my sales strategy.

Using app

About 1 month

Total reviews

6

Average rating

3.7

Developer Reply

Hi Happy Tails and team! Thank you for the thoughtful review! We're glad to hear the app is helping you drive high-value sales and reduce costly returns. It's great to see how you're using the incentive features to encourage more deliberate purchases on larger items. We appreciate you making it a key part of your strategy. If you need help with anything, please don't hesitate to reach out!

4 / 5 Share

July 29, 2025

Sadly, not available for Canadian (.ca) stores. Wish this had been highlighted somewhere before I installed.

Using app

6 days

Total reviews

5

Average rating

3.4

Developer Reply

Hi Dopamine Hits and team, Thank you for your feedback, and we're sorry for the inconvenience. The app is currently available only for US markets. We've now updated the description to clearly state this before installation. Your input helped us make this clearer for others, and we truly appreciate it.

5 / 5 Share

July 25, 2025

easy to set up, great value proposition, and I see potential in reducing our returns (ours is a high return rate category). Excited to see how much more we can embed Kiwi into business and returns reduction strategies.

Using app

4 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi Haus of Brilliance and team! Thanks for the thoughtful review! It's great to hear that our app was easy to set up and already showing promise in a high-return category. We're excited for you to explore its full potential as part of your broader return reduction strategy. If you need any help, please don't hesitate to reach out to us!

5 / 5 Share

July 24, 2025

Margin Saver! We are always looking for ways to improve our margin, and reduce the costs/burdens associated with returns - Kiwi is a brilliant solution to this problem. Easy to implement, straightforward features, and great support! Every shopify store owner should consider adding it to their tech stack.

Store

Fulton

Using app

1 day

Total reviews

17

Average rating

5.0

Developer Reply

Hi Fulton and team! We really appreciate this glowing feedback! It's great to hear that our app is helping you protect your margins while simplifying returns. Making setup easy and offering reliable support is exactly what we aim for. We appreciate your recommendation! If you need any help, you know where to reach us!

5 / 5 Share

July 24, 2025

We are working on launching our own loyalty program, and while we work out the kinks, this app is a great solution for us to give our crazy loyal fanbase some love.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey there Togethxr and team! Thanks for the awesome review! It's great to hear our app is helping you bridge the gap while you fine-tune your own loyalty program. Supporting your loyal fanbase in the meantime is a smart move, and we're glad to be part of it. If you have any questions or need help, please don't hesitate to reach out to us!

5 / 5 Share

July 21, 2025

We just installed this app and are so excited to use it for some of our products when we are back in stock. The app is super simple to use and has a clear value for us and our customers. Hopefully this will appeal to our returning customers, and help us save $$ on returns!

Store

DAPHNE

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there DAPHNE and team! Thanks so much for being our very first reviewer! We're thrilled to hear the app was easy to set up and already showing promise. It's great that you're planning ahead for restocks. This is exactly the kind of smart use that can reduce return costs and keep loyal customers happy. If you need help with anything, please don't hesitate to reach out to us!