Rating

4.2

feedback

32

Reviews

chart

#3,693

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    62%
  • More than a year
    9%

Reviews Summary

The reviews for KiwiDrop are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes praise for the easy product management, reasonable prices, good customer service, fast shipping, and a wide range of inventory. Users appreciate the personalized service, helpful staff, and the live selling setup. However, some users have mentioned issues with inventory levels, slow response times from support, and difficulties in getting in touch with the team. Despite these challenges, many users highly recommend KiwiDrop for its quality items, customer service, and seamless integration with Shopify.

Highlights

Positive feedback on easy product management, reasonable prices, good customer service, fast shipping, and a wide range of inventory.
Positive comments on personalized service, helpful staff, and live selling setup.
Negative feedback on issues with inventory levels, slow response times from support, and difficulties in getting in touch with the team.

Rating Breakdown

  • 5
    94% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 3, 2024

Kiwidrop used to be great. Then there was a drastic change in suppliers, and shipping times. They don't even bother to respond to chat messages anymore.

Using app

--

Total reviews

1

Average rating

1.0

2 / 5 Share

April 25, 2023

I started out using Kiwi a lot in the beginning, but now, they constantly sell out. Usually on launch days, half of the items are already sold out. It just makes business really challenging. Also, it's been really hard to get in touch with support. I emailed them about a defective item that my customer received and they never got back with me, so I took the loss. The people who work for Kiwi are SO nice and I love the lives they do in the FB community! The styles they have are always spot on. But there definitely needs to be improvements in the inventory levels.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

April 12, 2023

This app makes it very easy to add products and manage inventory. Prices are reasonable, and they have good product photos. I'm very happy with them so far. I highly recommend them.

Using app

About 1 year

Total reviews

77

Average rating

3.0

5 / 5 Share

Feb. 5, 2023

Simple to use. Great for building a dropship business. Highly recommend. The customer service is great too.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2023

What an amazing team at Kiwi Drop! Chris and Ro are a joy to work with and give personalized service. The Lives that Ro does for the presell for the boutiques is so helpful. Being boutique owners themselves is what sets them apart from the others, they truly get us. We look forward to many more years with our family at Kiwi.

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

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