Rating

4.4

feedback

32

Reviews

chart

#3,519

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    25%
  • Less than a year
    62%
  • More than a year
    9%

Reviews Summary

The reviews for KiwiDrop are mixed, with both positive and negative aspects highlighted by users. Positive feedback includes praise for the easy product management, reasonable prices, good product photos, and excellent customer service. Users appreciate the variety of inventory, fast shipping, and the helpfulness of the staff. On the other hand, negative comments mention issues with suppliers, shipping times, inventory levels, and difficulties in reaching support for assistance with defective items. Despite the challenges, many users still recommend KiwiDrop for its overall positive experience and benefits for their businesses.

Highlights

Positive feedback on easy product management, reasonable prices, good product photos, and excellent customer service
Positive comments on variety of inventory, fast shipping, and helpful staff
Negative feedback on issues with suppliers, shipping times, and inventory levels
Challenges in reaching support for assistance with defective items

Rating Breakdown

  • 5
    94% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 3, 2024

Kiwidrop used to be great. Then there was a drastic change in suppliers, and shipping times. They don't even bother to respond to chat messages anymore.

Using app

--

Total reviews

1

Average rating

1.0

2 / 5 Share

April 25, 2023

I started out using Kiwi a lot in the beginning, but now, they constantly sell out. Usually on launch days, half of the items are already sold out. It just makes business really challenging. Also, it's been really hard to get in touch with support. I emailed them about a defective item that my customer received and they never got back with me, so I took the loss. The people who work for Kiwi are SO nice and I love the lives they do in the FB community! The styles they have are always spot on. But there definitely needs to be improvements in the inventory levels.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

April 12, 2023

This app makes it very easy to add products and manage inventory. Prices are reasonable, and they have good product photos. I'm very happy with them so far. I highly recommend them.

Using app

About 1 year

Total reviews

77

Average rating

3.0

5 / 5 Share

Feb. 5, 2023

Simple to use. Great for building a dropship business. Highly recommend. The customer service is great too.

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2023

What an amazing team at Kiwi Drop! Chris and Ro are a joy to work with and give personalized service. The Lives that Ro does for the presell for the boutiques is so helpful. Being boutique owners themselves is what sets them apart from the others, they truly get us. We look forward to many more years with our family at Kiwi.

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

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