Klarna Search & Compare
Expand your reach, drive conversion on Klarna Search & Compare
Rating
4.2
feedback
7
chart
#2,086
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
14%
-
Less than a year
57%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative aspects highlighted by users. On the negative side, one user experienced a significant loss due to a chargeback while using Klarna via Shopify Payments, expressing frustration with the lack of protection for merchants and the shifting of risk onto sellers. The lack of transparency in the appeal process and accountability was also mentioned. However, on the positive side, multiple users found the app easy to install and set up, with smooth functionality and quick generation of feeds. Customer service was praised for being helpful and responsive, making the overall experience positive for many users.
Highlights
Review RSS Feed
All reviews
Feb. 4, 2026
I used Klarna via Shopify Payments and lost both the goods and the money after a chargeback, despite confirmed delivery and full evidence provided (tracking number and customer correspondence). The customer kept the product and received a refund, while I was charged additional fees. Klarna offers no real protection for merchants, no transparent appeal process and no accountability. Support only redirects between Klarna and Shopify, with no concrete solution. This payment method shifts all risk onto the seller and is unsafe for any serious business.
Sept. 5, 2025
Easy to install, just a few clicks and information needed, and after 24 hours as mentioned in the app - the feed was generated. Everything works smoothly, totally worth 5 stars.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more