Klevu ‑ AI Search & Discovery
Search & Discovery App for Shopify - Klevu
Rating
4.7
feedback
19
chart
#4,057
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
5%
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Less than a day
0%
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Less than a month
11%
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Less than a year
26%
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More than a year
53%
Reviews Summary
Klevu is a powerful search app that offers efficient search features and customizable options, making it a valuable asset for ecommerce merchants. The support team is highly praised for their responsiveness and willingness to help with any queries or issues. Users appreciate the AI enhancements and continuous improvements in the product over time. However, some reviewers mention that the app can be a bit expensive compared to other providers. There are also a few complaints about difficulties in getting the application to work and receiving adequate support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 21, 2024
Powerful Tool They have monthly product townhall meetings, where they do a great job of explaining new features and how to use them. Klevu gives us an extremely efficient search feature. It would be great if it were more affordable.
June 19, 2024
Wonderful AI and Great Support The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases. I really do not have a lot to dislike. I believe they are a bit more expensive than other providers but they are well worth the price. Review collected by and hosted on G2.com. Klevu helped us to resolve user based products information and also helped us to personalize search banners based on user type.
June 14, 2024
Klevu has been our trusted solution for Search and Collection display for over 4 years. The technology and the support team behind the app are second to none. If you have an issue or query they respond within minutes and ensure your concern is resolved. The product itself has evolved and gotten better over time and its clear the team is investing in the future with many of the AI enhancements that have been released and are in development. Highly recommended for even the most complex store setups, Klevu will quickly become a core part of your ecommerce tech stack.
May 9, 2024
Fully customizable options are amazing on this app. We would not be where we are with our search results if it were not for the responsiveness of the Klevu team. Highly recommending this app for anyone who is needing a customizable search option for their site.
Dec. 3, 2022
Have not been able to get this application to work or get support to correct the problem!! Not sure they have the support needed for the application.
Hi Fred, sorry to hear you are having issues logging into your Klevu account. Komal from support is currently working on your open ticket. I hope you will reconsider your review once you can access your account and use the platform. And please don't hesitate to email [email protected] with any other questions. All the best, Rachel
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