Klevu ‑ AI Search & Discovery
Search & Discovery App for Shopify - Klevu
Rating
4.8
feedback
13
chart
#3,312
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
23%
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Less than a year
38%
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More than a year
38%
Reviews Summary
Klevu is highly praised by ecommerce merchants for its powerful search capabilities and customizable options. Users have reported significant uplift in search conversion rates and positive feedback from customers on the smooth search experience. The support team is highlighted as excellent, providing quick responses and assistance in customizing search and merchandising options. However, some users have mentioned that the app could be more affordable and there were a few instances where users faced challenges with getting the application to work or receiving support.
Highlights
Review RSS Feed
All reviews
Feb. 19, 2025
We had implemented Klevu few years ago and we saw very good uplift on search conversion rate and got very good feedbacks from the customers how smooth our search bar is and also how easy they can find the products on the site! it made our customers experience way better than before! Thanks to team who made it!
June 21, 2024
Powerful Tool They have monthly product townhall meetings, where they do a great job of explaining new features and how to use them. Klevu gives us an extremely efficient search feature. It would be great if it were more affordable.
June 19, 2024
Wonderful AI and Great Support The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases. I really do not have a lot to dislike. I believe they are a bit more expensive than other providers but they are well worth the price. Review collected by and hosted on G2.com. Klevu helped us to resolve user based products information and also helped us to personalize search banners based on user type.
June 14, 2024
Klevu has been our trusted solution for Search and Collection display for over 4 years. The technology and the support team behind the app are second to none. If you have an issue or query they respond within minutes and ensure your concern is resolved. The product itself has evolved and gotten better over time and its clear the team is investing in the future with many of the AI enhancements that have been released and are in development. Highly recommended for even the most complex store setups, Klevu will quickly become a core part of your ecommerce tech stack.
Dec. 3, 2022
Have not been able to get this application to work or get support to correct the problem!! Not sure they have the support needed for the application.
Hi Fred, sorry to hear you are having issues logging into your Klevu account. Komal from support is currently working on your open ticket. I hope you will reconsider your review once you can access your account and use the platform. And please don't hesitate to email support@klevu.com with any other questions. All the best, Rachel
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