Klevu ‑ AI Search & Discovery
Search & Discovery App for Shopify - Klevu
Rating
4.7
feedback
20
chart
#2,980
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
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Less than a day
0%
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Less than a month
10%
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Less than a year
25%
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More than a year
55%
Reviews Summary
Klevu is highly praised for its powerful search capabilities and customizable options, leading to increased conversion rates and improved customer experience. Users appreciate the efficient search feature, personalized search banners, and the support team's responsiveness. The app's AI enhancements and continuous improvements are highlighted as valuable assets for ecommerce stores. However, some users mention concerns about the pricing, with a few expressing dissatisfaction with the affordability compared to other providers. Additionally, there are isolated complaints about difficulties in getting the application to work and perceived limitations in the free version.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 19, 2025
We had implemented Klevu few years ago and we saw very good uplift on search conversion rate and got very good feedbacks from the customers how smooth our search bar is and also how easy they can find the products on the site! it made our customers experience way better than before! Thanks to team who made it!
June 21, 2024
Powerful Tool They have monthly product townhall meetings, where they do a great job of explaining new features and how to use them. Klevu gives us an extremely efficient search feature. It would be great if it were more affordable.
June 19, 2024
Wonderful AI and Great Support The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases. I really do not have a lot to dislike. I believe they are a bit more expensive than other providers but they are well worth the price. Review collected by and hosted on G2.com. Klevu helped us to resolve user based products information and also helped us to personalize search banners based on user type.
June 14, 2024
Klevu has been our trusted solution for Search and Collection display for over 4 years. The technology and the support team behind the app are second to none. If you have an issue or query they respond within minutes and ensure your concern is resolved. The product itself has evolved and gotten better over time and its clear the team is investing in the future with many of the AI enhancements that have been released and are in development. Highly recommended for even the most complex store setups, Klevu will quickly become a core part of your ecommerce tech stack.
May 9, 2024
Fully customizable options are amazing on this app. We would not be where we are with our search results if it were not for the responsiveness of the Klevu team. Highly recommending this app for anyone who is needing a customizable search option for their site.
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