Klevu ‑ AI Search & Discovery for Shopify

Klevu ‑ AI Search & Discovery

Search & Discovery App for Shopify - Klevu

Developer

Rating

4.7

feedback

20

Reviews

chart

#2,980

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    25%
  • More than a year
    55%

Reviews Summary

Klevu is highly praised for its powerful search capabilities and customizable options, leading to increased conversion rates and improved customer experience. Users appreciate the efficient search feature, personalized search banners, and the support team's responsiveness. The app's AI enhancements and continuous improvements are highlighted as valuable assets for ecommerce stores. However, some users mention concerns about the pricing, with a few expressing dissatisfaction with the affordability compared to other providers. Additionally, there are isolated complaints about difficulties in getting the application to work and perceived limitations in the free version.

Highlights

Powerful search capabilities and customizable options leading to increased conversion rates
Responsive support team and continuous improvements through AI enhancements
Concerns about pricing and affordability compared to other providers
Difficulties in getting the application to work and limitations in the free version

Rating Breakdown

  • 5
    85% (17 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (1 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2025

We had implemented Klevu few years ago and we saw very good uplift on search conversion rate and got very good feedbacks from the customers how smooth our search bar is and also how easy they can find the products on the site! it made our customers experience way better than before! Thanks to team who made it!

Store

Mylee

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Powerful Tool They have monthly product townhall meetings, where they do a great job of explaining new features and how to use them. Klevu gives us an extremely efficient search feature. It would be great if it were more affordable.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

June 19, 2024

Wonderful AI and Great Support The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases. I really do not have a lot to dislike. I believe they are a bit more expensive than other providers but they are well worth the price. Review collected by and hosted on G2.com. Klevu helped us to resolve user based products information and also helped us to personalize search banners based on user type.

Using app

About 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 14, 2024

Klevu has been our trusted solution for Search and Collection display for over 4 years. The technology and the support team behind the app are second to none. If you have an issue or query they respond within minutes and ensure your concern is resolved. The product itself has evolved and gotten better over time and its clear the team is investing in the future with many of the AI enhancements that have been released and are in development. Highly recommended for even the most complex store setups, Klevu will quickly become a core part of your ecommerce tech stack.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2024

Fully customizable options are amazing on this app. We would not be where we are with our search results if it were not for the responsiveness of the Klevu team. Highly recommending this app for anyone who is needing a customizable search option for their site.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

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