KYC | Know Your Customer
Identify risky buyers and manage checkout options smarter
Rating
4.5
feedback
22
chart
#2,597
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
9%
-
Less than a month
41%
-
Less than a year
14%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of integration and use, friendly and supportive customer service, and the effectiveness of the KYC (Know Your Customer) feature in verifying customers and reducing fraud. Users appreciate the app for its ability to improve order authenticity, reduce losses from returns, and enhance overall order management. However, there is one negative review that highlights issues with customer support, extra charges, and unmet expectations.
Highlights
Review RSS Feed
All reviews
May 23, 2026
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
May 8, 2026
Subject: Feature Request: Transition from Qualitative Labels to Quantitative Risk Brackets Message: I am currently using KYC | Know Your Customer to manage my order flow, but I find the current "High/Medium/Low" risk labels too broad for precise decision-making. My store's average cancellation rate is 23.08%. When a customer is flagged as "Medium," I cannot distinguish if they have a 20% risk (near my average) or a 40% risk (double my average). I request the implementation of 10% granular brackets: 0–10% (Safe) 11–20% (Below Average Risk) 21–30% (Average Risk) ...up to 90–100% (Critical Risk) Having this level of precision would allow me to automate my fulfillment logic more effectively and reduce manual review time.
April 17, 2026
Easy to integrate and use. The support team is friendly, quick, and very supportive. KYC is a very helpful feature and a must have of every E commerce store!
April 16, 2026
Easy to integrate and use. The support team is friendly, quick, and very supportive.
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