KYC | Know Your Customer
The KYC app has received mostly positive reviews from users. Customers appreciate the ease of integration, user-friendly interface, and quick verification process. The support team is highlighted as friendly, responsive, and supportive, contributing to a positive user experience. Users find the app helpful in improving order authenticity, reducing fraud, and building trust with customers. However, there are a few negative reviews mentioning issues with customer support, extra charges, and dissatisfaction with the app's performance.
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We’ve had a very positive experience with this KYC app. It works seamlessly, and the customer support is prompt and helpful.
This KYC app has streamlined our verification process. Easy integration and very responsive customer support.
Subject: Feature Request: Transition from Qualitative Labels to Quantitative Risk Brackets Message: I am currently using KYC | Know Your Customer to manage my order flow, but I find the current "High/Medium/Low" risk labels too broad for precise decision-making. My store's average cancellation rate is 23.08%. When a customer is flagged as "Medium," I cannot distinguish if they have a 20% risk (near my average) or a 40% risk (double my average). I request the implementation of 10% granular brackets: 0–10% (Safe) 11–20% (Below Average Risk) 21–30% (Average Risk) ...up to 90–100% (Critical Risk) Having this level of precision would allow me to automate my fulfillment logic more effectively and reduce manual review time.
Easy to integrate and use. The support team is friendly, quick, and very supportive. KYC is a very helpful feature and a must have of every E commerce store!
Easy to integrate and use. The support team is friendly, quick, and very supportive.
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