KOLLECTIN KONNECT
The reviews for this Shopify app are polarized, with one user giving it a 1-star rating and another giving it a 5-star rating. The negative review highlights issues with vague setup instructions, difficulty in navigation, lack of support, and unresolved payment problems dating back to January, leading to serious accounting issues. The user expresses frustration and warns others to proceed with caution. On the other hand, the positive review praises the app for being easy to work with, flexible, and having great customer support, ultimately recommending it to others.
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If I could give this app 0 stars, I would. Do not install this app and do not conduct business through it. The setup instructions are vague, the platform is extremely difficult to navigate, and there is virtually no support available when issues arise. Even worse, we currently have orders dating back to January that show no payment and no clear way to resolve the issue, which has created serious accounting problems on our end. Until this situation is resolved and payments are processed, I cannot recommend this app to anyone. The experience has been incredibly frustrating and unprofessional. If this continues unresolved, I will be escalating the issue to Shopify and the Better Business Bureau. Proceed with caution.
Easy and flexible to work with. Great customer support. Recommend this app.
We appreciate your support! Love your fashionable and well-priced jewelry!
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