Rating

4.5

feedback

34

Reviews

chart

#2,505

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    18%
  • Less than a year
    59%
  • More than a year
    12%

Reviews Summary

The reviews for the app are quite mixed, with some users praising its functionality and customer service while others have faced issues with billing and bugs. Positive aspects include the app's user-friendly interface, helpful customer support, time-saving features for bulk price editing, and efficient back-to-stock management. On the other hand, negative aspects mentioned include constant work failures, unexpected charges for subscriptions, buggy performance, and missing save buttons for price increases. Overall, the app seems to have a range of useful features but needs improvements in terms of reliability and billing transparency.

Highlights

User-friendly interface and time-saving features
Helpful customer support and efficient back-to-stock management
Issues with billing transparency and unexpected charges
Buggy performance and missing save buttons
Range of useful features but needs improvements in reliability

Rating Breakdown

  • 5
    85% (29 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Feb. 6, 2024

constant work failures. does not return prices to original.

Using app

--

Total reviews

1

Average rating

3.0

1 / 5 Share

Oct. 27, 2023

Charged me today $21 for a subscription even though their site clearly states I wouldn't be until 1000 sales! The explanation by Konigle below is incorrect because I took a screenshot (which I’m willing to share) when I signed up last time that specifically says I wouldn’t be charged until 1000 sales are reached! II had to re-download the app 4 times, because it is buggy! So the claim that that’s s “new” subscription term, is simply BS! Look elsewhere for app which customer service actually stands behind their promises!

Using app

5 months

Total reviews

2

Average rating

2.5

Developer Reply

This is Jatin, the CEO here at Konigle, I saw your chat with our Support and sent you an email too. Just wanted to take a few minutes of your time to explain what happened here. We have had a free plan up to 1000$ for some time, but we saw a lot of folks abusing it and decided to discontinue it. Anyone who did not uninstall the app was on the old plan, while those who did and reinstalled would have to be charged by the new plan. But while we rolled out this change, we may have left the copy of the old plan on the authorisation page by mistake, and this is what you may have seen. And since, you reached out like a few other folks who had been installing and uninstalling the app multiple times, our team responded as above. Your charge has been refunded and I apologise for the confusion.

5 / 5 Share

Aug. 22, 2023

Just leaning into it and enjoying it so far, Wen has been EXTREMELY HELPFUL in the setup and implementation of many of the features that I need and has been supporting me for nearly 12 hours in just my first day. I have high hopes for this app and I see good things coming from it!!! Update: It takes a learning curve and in the beginning it will be a little frustrating but Wen has been with me every step of the way (I think she works 24 hours a day, she is always available) and after days and days and guidance and non-stop perseverance, her and the developers have shown me that this app is a must have for a store my size. It has amazing maintenance and integration capabilities and has literally saved me and my team weeks of work. A must have app that shows more than alot of promise once you get to know it well.

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

July 22, 2023

Really easy and user friendly app to change prices of all or set of products. They've all the fitler you need to apply price changes to selected products.

Using app

4 days

Total reviews

4

Average rating

5.0

1 / 5 Share

July 3, 2023

they have every button that not needed except the save button where you actually want to increase the price. not sure what is the purpose of it

Using app

About 23 hours

Total reviews

7

Average rating

3.9

All reviews

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