Konigle Price Management App
Konigle app for Shopify
Rating
4.2
feedback
34
chart
#1,773
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
18%
-
Less than a year
59%
-
More than a year
12%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's user-friendly interface, helpful customer service, time-saving features for bulk price editing, and efficient support for pricing changes and discounts. Users appreciate the app's ability to streamline pricing tasks, save time, and improve overall efficiency. On the other hand, negative feedback highlights issues such as constant work failures, unexpected charges for subscriptions, buggy performance, and missing essential features like a save button for price increases. Some users also mentioned the need for improvements in interface design and language to enhance the user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 27, 2023
Charged me today $21 for a subscription even though their site clearly states I wouldn't be until 1000 sales! The explanation by Konigle below is incorrect because I took a screenshot (which I’m willing to share) when I signed up last time that specifically says I wouldn’t be charged until 1000 sales are reached! II had to re-download the app 4 times, because it is buggy! So the claim that that’s s “new” subscription term, is simply BS! Look elsewhere for app which customer service actually stands behind their promises!
This is Jatin, the CEO here at Konigle, I saw your chat with our Support and sent you an email too. Just wanted to take a few minutes of your time to explain what happened here. We have had a free plan up to 1000$ for some time, but we saw a lot of folks abusing it and decided to discontinue it. Anyone who did not uninstall the app was on the old plan, while those who did and reinstalled would have to be charged by the new plan. But while we rolled out this change, we may have left the copy of the old plan on the authorisation page by mistake, and this is what you may have seen. And since, you reached out like a few other folks who had been installing and uninstalling the app multiple times, our team responded as above. Your charge has been refunded and I apologise for the confusion.
Aug. 22, 2023
Just leaning into it and enjoying it so far, Wen has been EXTREMELY HELPFUL in the setup and implementation of many of the features that I need and has been supporting me for nearly 12 hours in just my first day. I have high hopes for this app and I see good things coming from it!!! Update: It takes a learning curve and in the beginning it will be a little frustrating but Wen has been with me every step of the way (I think she works 24 hours a day, she is always available) and after days and days and guidance and non-stop perseverance, her and the developers have shown me that this app is a must have for a store my size. It has amazing maintenance and integration capabilities and has literally saved me and my team weeks of work. A must have app that shows more than alot of promise once you get to know it well.
July 22, 2023
Really easy and user friendly app to change prices of all or set of products. They've all the fitler you need to apply price changes to selected products.
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