Kount for Shopify

Kount

AI-powered digital fraud prevention for your transactions.
View on App Store
Kount
Rating
5.0
Feedback
4
Reviews
Chart
#4,034
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Kount is highly praised by users for its effectiveness in mitigating fraud and providing valuable insights for decision-making. Users appreciate the ability to customize rule sets and the detailed information provided for each transaction. The support team, particularly account managers like Olaia, are highlighted for their exceptional service and assistance in successful implementation. However, some users mention that the platform can feel overwhelming initially due to the amount of data presented at once. Overall, Kount is seen as a reliable tool for fraud prevention and order screening, with users planning to continue using it for the long term.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 25%
More than a year 75%
All reviews
5 / 5 Share
April 3, 2024

We have been using Kount for a few years now, and we couldn't be more pleased with their product and their support team. We have been working with Olaia, and she's one of the best account managers we've ever had the pleasure of working with. We've tried a few different preventative fraud platforms in the past, and nothing compares to the capabilities that Kount provides. Our fraud has been significantly mitigated since signing up with Kount, and we plan on partnering with Kount for years to come.

Store Using app Total reviews Average rating
ASRV Almost 3 years 10 5.0
5 / 5 Share
July 11, 2023

Our company has been using Kount for a year and overall we are satisfied with the service. Number of fraud order that we have to manually check is significantly down and the ability to modify the rule set is amazing.

Store Using app Total reviews Average rating
Smarter Nutrition 12 months 2 3.0
5 / 5 Share
Nov. 2, 2022

I have been using Kount for several years. Love all the information you get from a single transaction! It really helps making a decisions on new customers. Our fraud has gone down since we started using Kount.

Store Using app Total reviews Average rating
BagsInBulk.com Almost 4 years 2 5.0
5 / 5 Share
Nov. 2, 2022

We have been using Kount now for a couple of years. Has been a solid review tool to catch fraud patterns and overview form of our in-house order screening. It has some pretty sneaky behind-the-scenes looks and ways of tracing orders that Shopify fraud analytics may have overlooked. Takes a bit of getting used to as it feels like a lot of data all at once, but after which, you can pretty much sort based on any needs. The support managers provide whatever level your team needs and were a huge part of the success of our implementation.

Store Using app Total reviews Average rating
City Grounds Over 2 years 2 3.5

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.