Kovax: AI Phone Support
Kovax's WhatsApp Business and Voice AI app offers features for recovering abandoned carts, confirming COD orders, sending order updates, and providing customer support. The app includes pre-approved templates for WhatsApp messages, AI voice calls for follow-ups, and multilingual support. Users can build customized flows without any coding knowledge and benefit from features like order auto-tagging and local numbers in over 50 countries.
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This App is one of the best app in app store. We have been able to manage over 1000 calls in short time using Ai agents to handle many various tasks that humanly impossible to handle. Managing store calls, address checks, abandoned checkouts, and payment reminders used to take up way too much time. Having these agents run in parallel boosted our conversions while saving us tons of effort daily. The support team have been amazing and instantly available to address all our customization requests. Highly recommend this app.
Recovers abandoned checkouts via omnichannel automation and handles store inquiry calls on autopilot. Clear jump in conversions and immediate ROI without extra support staff.
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