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The reviews for this Shopify App highlight both positive and negative aspects. On the positive side, users appreciate the functionality of the app for their price tag needs and find it great when it works, with prompt support. However, the negative themes that emerge consistently in the reviews include misleading information about the app being free when it actually requires a $9.99 membership, lack of customer service and support, unresponsiveness from the developer, and issues with functionality for users outside of the US. Users express frustration over the misleading pricing, lack of customer service, and unprofessionalism of the developer, leading to wasted time and a search for alternative services.
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said free app but ask for 9,99$ during install
FREE app is False!! Not free. Requires 9.99 membership as soon as you install.
On the App Store Page it says this app was free. Then on first startup it wants you to accept a monthly plan of 9,99$. Without it, it is not usable. This is misleading.
WE love this service. BUT there is NEVER any customer service or help. It is appalling that we take the time to run this app only to have it fail and have to attempt to start over! I have tried numerous times to reach these people and never ever had any contact. It's my fault for keeping using them...because it works great when it works. But I have had no help in the 3 plus years that I have used their service. I am on a search for a new service...but so far no luck.
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