All reviews

Rating Breakdown

  • 5
    98% (589 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 87% (521)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2025

Had an issue with the way labels were displaying on mobile. I contacted CS at 10:30pm UK time, and someone (Oleksandr) was there to help! We spent quite a bit trying to connect and finally he got into my computer on Teamviewer and did in 5 min what I couldn't do in 2 hours! What a great customer Service for a really good app. Just make sure you don't grow too big and are sold to an International company (haha)! I would highly recommend an app made with thought and obviously love :)

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Wow, thank you so much for your review! You gave us so much motivation to move forward and provide more useful functions with the app! You are very welcome at any moment if any assistance from our side is required.

5 / 5 Share

Jan. 13, 2025

Best support in the world! Very quick to respond and help me get it all set up! Also, it's FREE??? It's hard to believe, but it's true! I highly recommend this app!

Using app

About 2 hours

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your incredible feedback! We're happy to hear you had such a positive experience with our support team and that the setup process went smoothly. Your recommendation means the world to us, and we’re so glad you’re enjoying the app.

5 / 5 Share

Jan. 13, 2025

What a great app. Works right out of the box. I had some custom needs and Taras fixed them perfectly within 15 minutes. Can´t recommend enough!

Using app

About 1 hour

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your fantastic feedback! We truly appreciate your recommendation and are always here to help with any future needs!

5 / 5 Share

Jan. 13, 2025

Great product and great support too, Lably has really helped our website to look a lot more polished and professional.

Using app

5 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your positive feedback! We're delighted to hear that Lably has contributed to improving the appearance and professionalism of your website. Should you need any further assistance, don't hesitate to reach out—our team is always here to support you.

5 / 5 Share

Jan. 12, 2025

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! Your support means a lot to us and motivates us to keep delivering the best experience possible. If you have any feedback or suggestions in the future, we’d love to hear them. Feel free to reach out anytime!

5 / 5 Share

Jan. 12, 2025

this is the best app ever! supports helps me a lot and i found it great!

Store

iCase

Using app

About 2 hours

Total reviews

10

Average rating

3.8

Developer Reply

Thank you so much for your amazing feedback! We’re delighted to know you love our app and found our support team so helpful! Your feedback means so much to us and motivates us to continue providing an exceptional experience. If you ever need further assistance, we're always here to help!

5 / 5 Share

Jan. 11, 2025

Fonctionne bien support client au top

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis positif ! 😊 Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous. N'hésitez pas à nous contacter si vous avez besoin d'aide ou de conseils pour optimiser l'utilisation de Lably.

5 / 5 Share

Jan. 10, 2025

Una aplicación perfecta para lo que necesitabamos, sencilla de utilizar, y eficiente, y una atención por parte del soporte técnico inmejorable. Totalmente aconsejable.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Muchas gracias por tus amables palabras! Nos alegra saber que la aplicación y nuestro soporte cumplen con tus expectativas. 😊

5 / 5 Share

Jan. 9, 2025

I recently integrated Lably Shopify app into my store, and I must say, my experience has been nothing short of exceptional. Not only did the app perform beautifully, but the customer support was outstanding from start to finish. From a functionality standpoint, the app was incredibly intuitive and easy to set up. It seamlessly integrated with my store without causing any hiccups, and it delivered the exact features I needed to enhance my store’s user experience. The design was sleek, the load times were fast, and it didn’t cause any slowdowns to my site, which is always a concern with third-party apps. However, what truly stood out was the support team. I ran into a minor issue during the installation process, and I reached out to the support team for help. Within minutes, I received a response from a knowledgeable and friendly agent who addressed my issue ASAP. You can't ask for better service!!! Their response time was incredibly fast, and the level of care and attention they provided was beyond my expectations.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and such a positive review! Your feedback truly motivates us to keep improving. If you have any questions or suggestions in the future, don’t hesitate to reach out. We’re always here to help :)

5 / 5 Share

Jan. 9, 2025

Great application which is doing exactly what is needed for me. Beside that: great support after installation and support with a cosmetic issue.

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that our application meets your needs perfectly and that you’re happy with the support provided. It’s always our goal to ensure everything works seamlessly for you, even down to the smallest cosmetic details. If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here to help!

5 / 5 Share

Jan. 8, 2025

Store

My Store

Using app

About 1 hour

Developer Reply

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you're happy with our product/service. Your support means the world to us, and it inspires us to keep delivering the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We're always here to help! Thanks again for your amazing feedback! 😊

5 / 5 Share

Jan. 7, 2025

This app is fantastic! We've only just begun using it, but we have plenty of additional labels planned. It also offers an impressive range of customization options. Great job! PS Support is amazing as well :D

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! 😊 We're thrilled to hear that you're enjoying the app and exploring its customization options. If you have any questions or need assistance as you add more labels, our support team is always here to help. Happy labeling! 🎉

5 / 5 Share

Jan. 7, 2025

Just integrated this app in my store. The Lably team was great in assisting us to customize the position of labels based on our theme. So far the install seems good.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback, it is highly appreciated by our team. Should you have any questions, feel free to contact us anytime, we are always at your service.

5 / 5 Share

Jan. 6, 2025

Labels look and work great, very customisable despite being free!! Oleksandr from the DevIT Software Support Team was incredibly helpful :)

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re so glad to hear that you’re happy with the labels and customization options. If you ever need help with anything, don’t hesitate to reach out. Wishing you all the best with your store! 😊

5 / 5 Share

Jan. 5, 2025

Ik heb de app zojuist geïnstalleerd en het werkt prima. De helpdesk reageerde ook heel erg snel en heeft mij heel goed geholpen om alles goed in te stellen. Oleksander, bedankt!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Bedankt voor je geweldige recensie! 😊 We zijn blij om te horen dat alles perfect werkt na het installeren van de app. Als je ooit nog meer vragen hebt of meer hulp nodig hebt, neem dan gerust contact met ons op. 🙌

5 / 5 Share

Jan. 2, 2025

Brilliant service, we were helped immediately.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're perfectly happy that you have all you wanted from the app like ours on this high quality level. Always at your disposal.

5 / 5 Share

Jan. 2, 2025

Great app with excellent support. Thank you

Store

HAYEJIN

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words, we are totally happy to assist at any moment when it's needed.

5 / 5 Share

Jan. 2, 2025

We've had a great experience with this app. We love the UI and how intuitive the workflow is. The fact that you have default labels/badges is great, but we love that we were able to customize ours. We've used the scheduling, and it was perfect for launching sales and new items. The install is seamless, and the few customizations needed for our site was done by the Lably team. They were super helpful and very responsive. Lovin it!

Using app

3 months

Total reviews

7

Average rating

4.9

Developer Reply

This is so pleasant to read that big review, thank you so much! Our entire team is totally happy that we could provide that high level of product usage and service quality.

5 / 5 Share

Jan. 2, 2025

looks great and dev team helped me resolve all of the minor issues to make it fit perfectly in my store, very happy.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your kind feedback and those warm words towards our product and service. That worth a lot for us, and motivate to improve even more.

5 / 5 Share

Jan. 2, 2025

I’m really impressed with this plugin! The customer service is fantastic – very patient and quick to resolve any issues. The plugin itself is extremely easy to use and works perfectly for adding labels and badges to my products. Highly recommend it to anyone looking for a seamless solution! Very satisfied!

Store

BICROOM

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your feedback, it means a lot to our team. It motivates us to keep raising the bar and improve the app. Feel free to contact us anytime.