Lalamove: Deliver Faster
The 24/7 on-demand delivery app
Rating
3.8
feedback
15
chart
#2,128
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
7%
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Less than a year
60%
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More than a year
20%
Reviews Summary
The reviews for the Lalamove Shopify App are a mix of positive and negative feedback. Positive aspects include the convenience and time-saving features of the app, such as auto-filled customer details and instant delivery booking. Users appreciate the competitive rates and the ability to cater to specific requests. However, there are also negative points highlighted, such as difficulties with integration, slow customer support, and issues with drivers not following through on bookings. Some users suggest improvements like incorporating tips into pricing, easier copying of tracking links, and better rider management. Overall, the app is praised for its potential but needs enhancements in various areas to better serve small businesses and improve user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 21, 2024
Drivers do not take bookings without the "tips". And even with tips, they go ahead and take other bookings that delay the delivery time. Why dont Lalamove just incorporate the "tip" in the pricing and remove the tipping during the booking phase, and give a tipping option after the service has been rendered?
March 28, 2024
ELE É BOM A INTEGRAÇÃO ESTÁ BOA, SÓ FICA DIFÍCIL PARA COPIAR O LINK DE RASTREIO PARA ENVIAR POR WHATSAPP PARA O CLIENTE. TENHO QUE SAIR DA PÁGINA DO PEDIDO E IR NO APP DENTRO DAS LISTAS NO SHOPIFY, CLICAR EM TUDO NOVAMENTE E AINDA SIM CLICAR NA ROTA E ELE NEM APARECE, TEM QUE BAIXAR TODA A PÁGINA PARA ENCONTRÁ-LO, MUITO DIFÍCIL. Desculpe, saiu em letras maiúsculas, Márcia
Jan. 16, 2024
Should have been available on basic plan. Thinking of removing shopify altogether because it doesn't have lalamove
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