Lalamove: Deliver Faster
The 24/7 on-demand delivery app
Rating
2.8
feedback
13
chart
#1,987
All reviews
Rating Breakdown
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April 21, 2024
Drivers do not take bookings without the "tips". And even with tips, they go ahead and take other bookings that delay the delivery time. Why dont Lalamove just incorporate the "tip" in the pricing and remove the tipping during the booking phase, and give a tipping option after the service has been rendered?
March 28, 2024
ELE É BOM A INTEGRAÇÃO ESTÁ BOA, SÓ FICA DIFÍCIL PARA COPIAR O LINK DE RASTREIO PARA ENVIAR POR WHATSAPP PARA O CLIENTE. TENHO QUE SAIR DA PÁGINA DO PEDIDO E IR NO APP DENTRO DAS LISTAS NO SHOPIFY, CLICAR EM TUDO NOVAMENTE E AINDA SIM CLICAR NA ROTA E ELE NEM APARECE, TEM QUE BAIXAR TODA A PÁGINA PARA ENCONTRÁ-LO, MUITO DIFÍCIL. Desculpe, saiu em letras maiúsculas, Márcia
Jan. 16, 2024
Should have been available on basic plan. Thinking of removing shopify altogether because it doesn't have lalamove
Sept. 7, 2023
Very hard to do the Integration and contact slow respon
Hi OSCARLIVING, Thank you for your feedback. We looked into it and it seems you had trouble registering an account and enabling some key functions in your store's settings. We are aware this has been resolved successfully already by our sales representative. If you have any further issues, please feel free to reach out to us again anytime. Thank you once again for your support towards Lalamove.
Jan. 6, 2023
HHHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
Oct. 26, 2022
Riders will ask you to cancel if they don't like the drop-off point. You will be forced to utilize the other delivery apps.
Aug. 12, 2022
Good day, I've recently added this app to my Shopidy store, but every and any location I add shows that my Pick-up and Drop-off address is not available for ANY kind of vehicle. I would like some help on this if possible. Thank you.
Hi Dear Pets PH, Thanks a lot for your feedback. Our team has investigated and it's caused by some city configuration issues in your store's backend and we are aware that this has been resolved successfully already. Please let us know if there's further questions! Thanks once again for your support towards Lalamove.
July 11, 2022
I've saved so much time booking deliveries because of this app. Absolutely love how all the customer details are auto-filled already. A total time-saver and life-saver! I would suggest, however, to: 1) Show the location map while auto-filling in the details during "Send via Lalamove" window (to make sure that the pin is correct) and 2) be able to use automatic coupons in the same window since I noticed that some coupons can only be used when booking through the website manually. 3) I also noticed that it's quite hard to get riders when the booking is multi-stop. Hope all of these can be improved as it is a great app to start with. Thank you, Lalamove!
June 18, 2022
Lalamove has been sitting on my installed apps for a long time now and we've actually used it once or twice only. It's really nice to have auto-filled customer details but there are 2 significant features for businesses that are very important: 1. Having our customers to pay option is only for Advanced Shopify or Shopify Plus or annual billing for Shopify plans - maybe you can consider this not being limited. Especially for small business e-commerce sites where most customers are always the ones booking and paying the delivery based on the calculated rate. Otherwise, businesses like us will opt to book next-day pick-up using other courier services since we are offering dry food anyway. 2. Checkout option using Lalamove - Since pick-up orders are available for Shopify, why not add an option where customers will be redirected to their Lalamove account? If we do same-day delivery, upon checkout we need to add a note that they can book any same-day delivery and pay their own delivery balance. This gives our customers an option to use other competitors' delivery apps. These two also limit us to use Lalamove Shopify app even though we regularly book orders with your default app. Your Shopify app has more potential especially that Grab PH is not even supported locally. Hope you can consider these two. It will be a big help for us, small businesses.
June 7, 2022
Still my preferred apps to use for delivery, instant and able to cater to my request. Great explanation from Christie & Jack from lalamove too!
May 18, 2022
Your iders are hopeless. please include another before pick up and after pick signature to avoid missing items during deliveries.
Oct. 22, 2021
Really convenient! Hoping for more features where customer can see their estimated delivery fee based on location.