Rating
1.4
feedback
11
chart
#346
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
0%
-
Less than a year
36%
-
More than a year
27%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, some users appreciate how the app increases their customer base and the helpful team that assisted in integrating features with their website. Additionally, some users noted that the app works well on their website, showing on collections and product pages seamlessly. However, the negative reviews highlight significant issues with customer support and compatibility with Shopify 2.0 themes. Many users complained about the lack of response from customer support, with some stating that the app doesn't work on the newer 2.0 themes and causes problems like incorrect price breakdowns. Additionally, there were complaints about intrusive features like pop-up banners that were difficult to remove, impacting the user experience negatively. Overall, the app seems to have functionality issues and lacks reliable customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 17, 2024
Support is non-existent. Laybuy has neglected their Shopify application. No further development has been done in years and it is incompatible with 2.0 themes. Terrible.
Feb. 6, 2024
Still waiting for a replay about this app and how to move forward not very impressed.
July 9, 2023
Been trying to get support for weeks regarding adding the price breakdown to my new 2,0 theme. Totally ignored each time I've emailed.... Awful customer support!
March 17, 2022
Love how this app increases our customer base and the team were brilliant in helping us integrate the feature with our website.
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