Heather Freitas review for LayoutHub ‑ Easy Page Builder
May 25, 2023
BEWARE! They have a FREE theme so you can test out and see if you like it. Not sure where all these reviews came from because everything was blank and it wouldn't let me even see what the pages would look like, even their templates. Then when asking them they tell me I need to save it so they can see the bug to fix it. Did I mention when saving it you have to upgrade and pay?! So your app isn't working and you want me to app because it's literally not working at all?! Literally the worst app I have ever came across on Shopify. Be careful. Also If they have this major of a bug for even TRYING to see content I can't imagine what actual visitors would see
Hi, On behalf of the team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. Regarding the blank issue, I tried to check on my store and some other stores but I didn't see the same issue. Seems there is a bit of conflict between the theme and the app. If possible, please reinstall the app and give us a chance to check the issue again and solve it. And about the notice when saving the page, I see you created a product template and it is available on the paid plans only. With the Free plan, you can create 3 standard pages. This is mentioned on Shopify store as well as in the app backend, so you can check our pricing plans for more detail. I'm sorry if the information is not clear to you. I sent you an email and I hope you can give us a chance to check and solve the issue. Looking forward to hearing from you soon. Best Regards, Dilys - LayoutHub Team
