Wooflinen review for LayoutHub ‑ Easy Page Builder
Feb. 12, 2024
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all. My suggestion: Just call the app "500 Server Error", would be more honest. The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there, First we are very sorry for your bad experience with the app. Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024. Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email [email protected] and send us the invoice. Thanks and again we are very sorry for your bad experience with the app. Best regards, Anthony | Layouthub support team
