MycardFUT review for LayoutHub ‑ Easy Page Builder

Dear MycardFUT, I am Cass Harper - Customer Success Manager at Layouthub Easy Page Builder. Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration you experienced with our app in the past. We genuinely regret that we couldn't deliver the experience you expected, especially with issues like cross device consistency between mobile and desktop. Only a small part of our previous team was able to support you at the time, and unfortunately, it was not enough. Although this review was from some time ago, we noticed that your store is still active, and we sincerely hope your business is doing well. Wishing you continued success! Since that time, I’ve taken on the role of Customer Success Manager and built a completely new support team. We've taken the feedback from customers like you seriously and invested heavily in training to ensure our team is knowledgeable, attentive, and ready to provide top-tier service. I can confidently say that the support and value you would receive from us today is entirely different. In addition, LayoutHub as a product has been significantly upgraded, and we continue to invest in improving both features and user experience. Although we haven’t heard back from you via email, we would truly love the opportunity to show you how far we’ve come. If you’re ever open to trying LayoutHub again, I’d be happy to personally assist you and ensure everything goes smoothly. Thank you again for helping us grow through your feedback. It’s customers like you who inspire real change. Best Regards, Cass Harper Customer Success Manager | LayoutHub Easy Page Builder