Lovedomart review for LayoutHub ‑ Easy Page Builder
April 8, 2021
Found out the function I wanted, needs to be done on the paid version. Wouldnt have known if I didnt speak to rep.
Dear Lovedomart, Your review is from quite a while ago, but we’re so happy to see that your store is still up and running, we truly hope your business is going great. I also want to take a moment to apologize that, back then, the app’s features and plan details may not have been as clear as they should have been, and our support wasn't yet at the level you deserved. Since then, I’ve come on board as the new Customer Success Manager and rebuilt our support team from scratch. We've taken feedback like yours to heart and invested in training a new, highly knowledgeable team who are here to provide friendly, personal support every step of the way. We've also been making significant updates and improvements to the app itself. We’d really appreciate the chance to support you again sometime soon. I’m confident you’d notice a big difference in the way we do things today. Thank you for helping us grow, and we’d love to show you what we can do for you in the future. Warm regards, Cass Harper Customer Success Manager | LayoutHub Easy Page Builder