LDT Courses | Tutorials
Create and sell courses: video, audio, pdf, digital products
Rating
5.0
feedback
166
chart
#3,854
All reviews
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Jan. 6, 2025
Dec. 30, 2024
Dec. 21, 2024
Unfortunately, the support is not available, changes to course content were reversed overnight and the videos sometimes don't stream at all. The server was also down from time to time, then unfortunately nothing worked at all. I've been waiting a long time for answers, and support is currently not available at all. What a pity. *** This app looked so promising. Big issues unfortunately: - support doesn't react or exist 8/10 times. - Videos on their server have big issues streaming - Server is sometimes down and therefore the whole course - Happened several times: I changed a lesson (content, another video link). Now it changed back to the old content? Please help very urgently! I am very disappointed. I think I have to find another app :( *** Update (Dec 2024): - You are exposing my private data in the screenshots in your answer? - Suppoert: I wrote 8 mails to [email protected] in the last four weeks. I got only 1 response (telling me that I am wrong) - Same again in this answer: Telling me that I am wrong. I switched ALL video links to a Vimeo integration. It worked properly. But it was all undone the next day and I had internal video links again. Please just don't tell me that I am wrong and don't contact me on all those issues that I have. I don't like to write this review but it was my last chance to get help on this app. - Recommended low resolution is the answer to videos that don't play at all? Even after a 5 minute wait? - Yes I am still on a free plan. Happy to upgrade once I need more courses and features. - I asked you for guaranteed uptime of your server. No answer. Send me a protocol at least to narrow down on the issues. There are issues and it won't help to say there aren't. - Happy to edit this review when you help me finally.
Hi there, Thank you for your feedback. Through investigation, we learned that our team has responded to your ticket multiple times. We are completely unable to reproduce your issues. > Server is sometimes down and therefore the whole course Our servers are not down. We have confirmed that many times. > Videos on their server have big issues streaming You was uploaded many large videos (> 100MB). Our app recommends you to create a lower resolution version but you didn't do it. Screenshots: https://i.imgur.com/LBYctUB.png https://i.imgur.com/OtnpRu9.png It seems like you are on the FREE plan so there is not enough storage to do that for your large videos. We recommend you upgrade your plan to get more storage. > I changed a lesson (content, another video link). Now it changed back to the old content? Please help very urgently! Please make sure that you have already saved your changes. If you have saved your changes, you may need to wait a few minutes to wait Shopify clean the cache. Best Regards, LDT Team *Update: Information from our Support team that they have not received any response from you yet. Screenshots: https://prnt.sc/R0R3S26OI-wR https://prnt.sc/Lz5Puy9XsKjA https://prnt.sc/pSAFkAUAPZrz
Dec. 8, 2024
Great app and the customer support is top notch! I am very happy that I chose LDT as the platform for our online courses.
Dec. 3, 2024
Easy to install, easy to configure, easy to add courses to the library, easy to add courses to the shop.
Dec. 3, 2024
Amazing course app for our subscribers. This app has everything we need to get our course online and ready for sale. And the best part is that it's much more affordable compared to others offering similar apps.
Nov. 27, 2024
Nov. 25, 2024
Oct. 24, 2024
La aplicación es estupenda, muy intuitiva y facil de usar. Sobre todo una vez configurado todo a tu gusto es muy autonoma. La atencion al cliente es genial.
Dec. 2, 2024
It has all the features I need. Simple to use, and all essential. Thank you very much!
Oct. 9, 2024
Was very easy to set up, even for a relative novice. Pricing plan looks very affordable to scale!
Oct. 5, 2024
im going to recommend this app because it is so underrated, so easy and cheap!