LDT: Gift Wrap, Gift Message
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This is the single most important feature we added to our store about a month ago. We have seen an increase in how people now pick the gifting option. Went from barely noticeable to best seller. It is also easy to set up
Juste parfait, a répondu exactement à mes besoins et un super service client. Merci !
Great App! Finally a free gift message, Thank you! I do hope you will remove your LDT when your back online! Thanks!
I am extremely satisfied with the service and features of this app! The customer service team responds promptly, and they resolve issues quickly, demonstrating a fantastic level of efficiency. Not only that, but their attitude is incredibly friendly and professional, making me feel valued as a user. The app provides a smooth and seamless experience with a clean and intuitive interface. The functionality is robust and practical. Overall, I highly recommend this app to anyone in need of similar services. Thanks to the team for their hard work, making the user experience so delightful!
Cade has been super helpful. I am not good at programming, but he was very patient and guided me through the process step by step. Thank you so much!
Great app. Really great support. Had an issue with the message appearing on my drawer cart and Cade fixed it with me in minutes! Reachout on chat to them if you need any help. Cade is awesome.
I love it! De app is erg gebruikersvriendelijk en ze hebben een goede klantenservice!
Most effective and customisable app I have found till now. UI is absolutely superb!
HORRIBLE - did not work and on top of that, messed up every single Collection on our site. The app (without explicitly saying), added a Condition to all of our product Collections "Product Type is not equal to LDT Gift Option". After uninstalling the app, these Conditions persisted - which required manually removing it from every. single. Collection. An absolute nightmare. On top of this, after initially installing and configuring the app, the gift options never appeared on our site. The app said to wait about 5 minutes for things to load, but it didn't show up even after 2 hours. 10/10 do not recommend!
Hi there! Thank you for sharing your experience. I understand that you have been experiencing some issues and were assured that we would investigate these concerns. 1 - By default, adds a condition to our Automated Collections to exclude our gift wrap products from them, as most of our customers prefer this. If this doesn't align with your preferences, our development and support teams are always available to assist you in removing this condition within minutes. 2 - It seems that you haven't contacted our support team, and our app also doesn't feature a notification suggesting a 5-minute wait. We are concerned that there might be a confusion with another application. We aim to provide you with helpful information and stand ready to assist you in setting up our app for your use. You can always reach us via email at [email protected] or directly chat with us through the integrated chatbox within the app for immediate assistance. https://i.imgur.com/RLknrnA.png
I was having a small issue where the gift wrapping service wasn’t showing up correctly. Very quickly everything was resolved and support was more than helpful. Thank you.
Response was quick and clear. Step by step instructions were giving so very helpful.
Great app and wonderful support team, they were very quick to respond and helped me customize the appearance of the widget to suit my store. Would definitely recommend!
We just started using the app and it looks great.
Does what it has to do! And the support does even more...! Amazing app, thanks team
Support team is helpful and really fast!
This app is amazing! We have been looking for an app that was simple to use, customizable, and had a picture of the items we are offering at the top. This app does just that! We were also able to integrate the message into our packing slip to make it automatically print the message with our packing slip. If you have any problems or questions, the dev team is phenomenal and will help customize the app for you.
Fantastic, simple and exactly what I wanted. Customer service stayed with me through all my many questions.
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