All reviews

Rating Breakdown

  • 5
    95% (72 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2023

Great app. Really great support. Had an issue with the message appearing on my drawer cart and Cade fixed it with me in minutes! Reachout on chat to them if you need any help. Cade is awesome.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

I love it! De app is erg gebruikersvriendelijk en ze hebben een goede klantenservice!

Store

Nairobi

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

ich habe immer gesucht nach einem bezahlen app aber bei dieser app habe ich mich echt fündig gemacht und sogar kostenlos. ich bedanke mich auch für den Hammer Support die mich dabei unterstütz haben

Store

Graviro

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

Most effective and customisable app I have found till now. UI is absolutely superb!

Store

Vigneto

Using app

About 2 hours

Total reviews

4

Average rating

4.0

1 / 5 Share

Dec. 7, 2023

HORRIBLE - did not work and on top of that, messed up every single Collection on our site. The app (without explicitly saying), added a Condition to all of our product Collections "Product Type is not equal to LDT Gift Option". After uninstalling the app, these Conditions persisted - which required manually removing it from every. single. Collection. An absolute nightmare. On top of this, after initially installing and configuring the app, the gift options never appeared on our site. The app said to wait about 5 minutes for things to load, but it didn't show up even after 2 hours. 10/10 do not recommend!

Using app

2 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Thank you for sharing your experience. I understand that you have been experiencing some issues and were assured that we would investigate these concerns. 1 - By default, adds a condition to our Automated Collections to exclude our gift wrap products from them, as most of our customers prefer this. If this doesn't align with your preferences, our development and support teams are always available to assist you in removing this condition within minutes. 2 - It seems that you haven't contacted our support team, and our app also doesn't feature a notification suggesting a 5-minute wait. We are concerned that there might be a confusion with another application. We aim to provide you with helpful information and stand ready to assist you in setting up our app for your use. You can always reach us via email at [email protected] or directly chat with us through the integrated chatbox within the app for immediate assistance. https://i.imgur.com/RLknrnA.png

5 / 5 Share

Dec. 7, 2023

Simple to configure, excellent team support! And it's FREE!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

I was having a small issue where the gift wrapping service wasn’t showing up correctly. Very quickly everything was resolved and support was more than helpful. Thank you.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 6, 2023

The app is great, makes setting up gift options really easy, and when things don't go quite as expected, their customer service is really great, always happy to help, quick and efficient!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Response was quick and clear. Step by step instructions were giving so very helpful.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Great app and wonderful support team, they were very quick to respond and helped me customize the appearance of the widget to suit my store. Would definitely recommend!

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

THE BEST SUPPORT of any app I have ever used. Highly recommend this app. Easy to setup and it gives what I need.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

We just started using the app and it looks great.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great app, works as it should. Very helpful support.

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 28, 2023

Does what it has to do! And the support does even more...! Amazing app, thanks team

Using app

About 1 hour

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 28, 2023

Support team is helpful and really fast!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Die Installation war super easy und es fügt sich optisch toll ins Theme ein. Ich hatte anfänglich ein kleines Problem bei der Customization und mir wurde via Chat binnen Sekunden geholfen.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Who would have thought that a free app would be this good? Customer service is also very helpful! I love this app. No need to pay at all! So helpful for the holidays!

Using app

7 days

Total reviews

3

Average rating

5.0