Whatsapp Button Pro
The reviews for this Shopify app are overwhelmingly positive, with users praising its simplicity, effectiveness, and great customer service. Many users find the app easy to use and appreciate the quick support provided by the team. The app is particularly helpful for businesses looking to improve customer support and communication through WhatsApp. However, there are a few negative reviews highlighting issues such as messages sent to incorrect customers, unprofessional-looking messages, and poor customer service experiences. Some users also mentioned difficulties in finding specific features like sending tracking numbers.
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i use it for all my stores, nice and simple, and works great. customer service is fast. great app for whatsapp
best app for shopify. its awesome. very helpful for business growth. easy to use and great support.
Very effective app with an amazing support!! The whatsapp button is helping my business to have a better customer support and, if I have any question or trouble, Whatsapp Pro answer me so quickly and effectively :)
Not a great app! Not sure how there are so many positive reviews. Although this is much required for any e-commerce store, we saw plenty of issues - messages sent to incorrect customers, messages looking unprofessional and spammy and definitely not a great experience for a customer. We had multiple customers reach out to us asking us why this mode of communication was so unlike our business. The app was uninstalled within 2 days even though there was a much longer free trial period because of the customer experience. Customer service was also not great with the developer not even replying when we reached out about customers receiving updates of another customer!!! We were also charged $22, not sure for what, in the 2 days that we have tested out this app. Reached out to the customer support team sometime back and, as expected, not heard back from anyone. Overall - quite a bad app. Not recommended.
Sorry for the bad experience, we have 24x7 customer chat available within our Dashboard that you could have reached out. For automated message we have to pay Whatsapp for every message sent + 20% shopify fee, we had sent 257 automated message for your store, of which up to 11 carts were recovered as per out stats. This is the only charge that has been applied to you. In case if you don't think the app was helpful, we are happy to refund you the amount that was charged :)
I guess every review here is fake as well. Support is terrible and I didnt find a way to send traking numbers
Sorry for the inconvenience. To send tracking number you need to just enable tracking notification in the Dashboard. When you fulfill the order in Shopify, the tracking details are sent automatically. Please contact us at in the customer chat through Dashboard so we can guide you through the steps.
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