All reviews

Rating Breakdown

  • 5
    87% (46 ratings)
  • 4
    11% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

May 26, 2023

Amazing product & service. We are really happy with the deployment of this tool for our ecomm business. They have a wonderful team that gave us a great onboarding experience. My special thanks to 'Ananya Srivastava' who helped us implement everything from scratch. She is a brilliant individual with a remarkable sense of business understanding and patience.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Amazing helpdesk and marketing tool. Best assistance provided by the team. The integration was very smooth and they offer high quality work. Looking forward to grow more with the team.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2023

I recently worked with Limechat and had a fantastic experience. Their service was top-notch, from their prompt communication to their high-quality work. I highly recommend them for their professionalism and excellent customer service. In Addition to that, I can not stress enough about the support from Arya and Shipra in the smooth onboarding.

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 22, 2023

We recently on boarded with Limechat. The process was smooth and we have timely assistance on our doubts and grievances. We're already seeing ABC conversions. Looking forward to grow with Limechat!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

We recently switched to LIMECHAT. The experience has been great till now. The app has helped us in converting the abandoned checkout customers and the % is way above than email. The integration was seamless and specially ananya was very helpful. Keep up the good work!

Using app

5 months

Total reviews

16

Average rating

4.9

5 / 5 Share

May 11, 2023

Lime Chat is an exceptional app for businesses seeking to boost customer engagement. With its intuitive design and responsive team, Lime Chat makes setup and management a breeze. Implementing Lime Chat has resulted in higher customer satisfaction and tangible sales growth. For businesses looking for an effective and easy-to-use solution, Lime Chat is the very nice tool.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2023

I recently started using LIMECHAT for my e-commerce business and I must say the experience has been great. The app has helped me to increase my sales through its abandoned cart recovery feature and the chatbot has been very helpful in answering customer queries in real-time. But what really impressed me was the customer support provided by Ananya. She was patient, knowledgeable, and went above and beyond to help me set up the app. Her guidance made the process seamless and hassle-free. I highly recommend LIMECHAT to any business owner who wants to enhance their customer service and increase sales. And a big shoutout to Ananya for her exceptional support and dedication towards her customers. Keep up the good work!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2023

LIMECHAT team provided us with seamless integration. Everything from onboarding to integration was a very smooth process without hindering current operations. The bot's features helped us support customers in their sales journey, increasing our conversion. I recommend anyone looking out for BOT services to go blindly with LIMECHAT. They are just amazing.

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the amazing review, Hungry Koala team 😍 LimeChat is super proud to be adding value to your brand 💪🏻

5 / 5 Share

April 5, 2023

LimeChat is a superb app if you want to use WhatsApp for your brand. We were able to use their journey builder platform to build great campaigns on WhatsApp. The analytics is great and we were able to see our revenue grow by adding WhatsApp. Best part is that the team is proactive and they help you with issues and doubts quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review 😍 Our happiness is immeasurable and our day is made

5 / 5 Share

March 24, 2023

After we integrated Lime Chat, we experienced a transformation in customer support with bot integration, which came with the easy and helpful guidance of initiation and execution of the bot. Initially, I was afraid about the customer service, but when it started, I was just amazed by the services they are providing. In 10 Days only, we have generated revenue of 40000+ from abandoned checkout. It is the best service provider for a D2C Brand.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review, Faith and Patience team! This just made our week so much better 🚀

5 / 5 Share

March 23, 2023

Limechat has been the best whatsapp commerce tool. Its definitely slightly expensive but worth it after you touch a certain revenue. The team is the best part of this whole deal. They are always ready to help the team. Kudos Limechat team for building a great tool.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

It has been great working with you, Solara team 😍 We're super proud to be adding value to your brand

5 / 5 Share

March 18, 2023

LimeChat truly helped Conatural to have a seamless customer experience with one window ticketing solution for all our social media platforms and lessen TAT. The AI-powered bot is really efficient and easy to manage that uplifted our sales. The team is superbly active & responsive. Integrations & setups were quick and simple throughout. We managed to get the real-time, detailed insights and reporting of CSRs. One window platform to manage all queries and an AI-powered bot to improve the customer journey.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

We're super glad to see this, Conatural team 😍 Thank you for your review!

5 / 5 Share

March 10, 2023

The app is so fantastic and user friendly. I have started using the app since last couple of months and I can see amazing results now. My experience with the staff at Limechat was also superb. They are on toes right from the start till the issue gets settled up. I highly recommend this app as it has very simplified process for Whatsapp marketing wherein in a click away you can reach to lakhs of customers. Last but not the least this space has helped me in building strong customer relationships as well.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Provalo team 😍 This just made our day!

5 / 5 Share

Jan. 19, 2023

The support team was very efficient in handling our issues and due to their diligence, we settled most of them without any further problems. They are also patient in assisting us in putting up the list of common questions/answers so that our chatbot can function smoothly. Overall their services and quick response were the best!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much, MPH Online team! Seeing positive comments like these is what keeps us going 😍

5 / 5 Share

Jan. 9, 2023

Finally an easy to use, all in one app for customer experience - UI is clutter free and minimalistic.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review, team Gluta White! It's a pleasure to be generating value for you :)

5 / 5 Share

Jan. 6, 2023

We are very happy with Limechat platform , we are using Limechat since 7 months and they have a very seamless system to integrate omnichannels ,customer helpdesk and promotional/transactional campaigns . Our customer support and social media management has become very effiecient and easy

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, Lauriko team! We're super proud to see that we're able to create value for you. Seeing happiness in our customers is what keeps us going :)

5 / 5 Share

Oct. 11, 2022

The best app for shopify store owners. My prepaid share grew by 30% by using limechat. Must have app for shopify users,

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Brilliant overall experience with the app and its features, cherry on the top is the exceptional no lag support from our CSM, that just make things happen without a miss! Loving how smooth things are with Limechat :)

Store

Arata

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 28, 2022

Great Support. Excellent features. Has helped our business to scale up 4X times, since we started using this app. Our account manager is Sridhar and because of his guidance, we are scaling up at fast pace with Limechat. Thanks Sridhar

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2022

Has been a great experience. Easy to use & great customer support as well. It has been very helpful for our business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0