Urelas review for Linkpop

I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this. It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.