Listing Mirror for Shopify

Listing Mirror

Manage your multi-channel listings and inventory in one hub

View on App Store

Rating

3.9

feedback

6

Reviews

chart

#3,368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer service provided by the company. Customers praise the quick response times, helpful support, and the dedication of the customer service and development teams. Users appreciate the seamless experience and the ease of setup. However, there are some concerns raised about the lengthy process of qualifying interviews and demos before gaining full account access, which led some users to explore other options. Overall, the app is commended for its ability to simplify tasks like product management, order tracking, and inventory coordination across multiple platforms.

Highlights

Exceptional customer service and quick response times
Ease of setup and seamless experience
Lengthy process for qualifying interviews and demos
Simplification of tasks like product management and order tracking
Dedicated customer service and development teams

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    17% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)

Reviews with Text

  • 83% (5)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 12, 2026

Customer service is excellent with this company. I always receive a thoughtful and helpful response in less than 24 hours...commonly within just a few hours. They give a lot of support when we first started with this app to ensure that we felt comfortable and had all of our questions asked. Couldn't ask for more.

Using app

--

Total reviews

11

Average rating

4.9

5 / 5 Share

Feb. 12, 2026

Seamless experience with Fantastic Customer service/Quick response when help is needed

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

If you’re looking for a partner you can truly grow with, Listing Mirror is it. Though a smaller company, they’re backed by an exceptional team and a strong vision for the future. We’ve worked with several major channel integration platforms including ChannelAdvisor, SureDone, and SellerCloud and Listing Mirror has been the best partner by far. Their customer service and development teams are second to none, making them the best in the industry to work with.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 24, 2025

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you had with the Wayfair integration setup. You're right that the Wayfair onboarding process takes significantly longer than our other integrations. Unfortunately, Wayfair's partner approval and API access procedures require extended timelines that are outside of our control. Based on this feedback and similar experiences, we're now setting clearer expectations upfront: customers should plan for approximately 30 days to complete Wayfair setup. For context, our Amazon, eBay, and Walmart integrations can typically be connected and operational the same day. We appreciate you bringing this to our attention and are committed to better communicating these timelines so future customers can plan accordingly. If there's anything we can do to help improve your experience going forward, please reach out to our support team directly.

3 / 5 Share

March 27, 2025

Software looked good, setup easy. Tried it and it said we couldn't move to an actual account without doing an interview. Had a day off from vendor meetings wanted to get the system up and running for tests. They set an interview for 2 days later. why? wanted to see if we qualified for a demo?! so even if we did the meeting we could qualify for demo but maybe not get the account access. total process just to get account live with qualifying interviews then demo could be easily 2 weeks. our IT guy shook his head and said no way. We are now running Cart.com. setup in 1 day, setup meeting was same day. live in under 4 hours.

Using app

2 days

Total reviews

10

Average rating

2.0

Developer Reply

Thank you for your feedback — we truly appreciate you taking the time to share your experience. We’re sorry to hear that the setup process caused frustration, and we take this kind of input seriously. Since your review, we’ve updated our onboarding process to be much more self-guided. New users can now get started and set themselves up without needing to schedule an initial call. Our goal is to make getting started with Listing Mirror as quick and seamless as possible, while still providing support when needed. We’re always working to improve, and your comments played a role in helping us get there. We wish you continued success with your multichannel operations, and if you ever reconsider, we’d be happy to help you get started with ease. — The Listing Mirror Team

All reviews

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