LiveSession Replays & Heatmaps
Boost your store sales with advanced user analytics tool
Rating
3.7
feedback
11
chart
#2,974
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
9%
-
Less than a month
64%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The LiveSession app has received mixed reviews from users. While some users praise its user-friendly interface, intuitive navigation, and valuable features like session replays and heatmaps for analyzing user behavior, others have reported issues with support responsiveness and functionality, such as heat maps not working and elements not showing up. Despite these drawbacks, many users have found the app to be highly beneficial in improving customer experiences, identifying pain points, and increasing conversions. Overall, LiveSession seems to offer a comprehensive set of tools for enhancing website performance and user engagement.
Highlights
Review RSS Feed
All reviews
Oct. 14, 2025
support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies
Jan. 17, 2025
Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.
Jan. 7, 2025
The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.
Nov. 14, 2024
We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!
Thanks for the fantastic review! We're so glad you’re impressed with LiveSession, even in the free version :D Your recommendation means a lot!
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