Arc: llms.txt

Hi there, we understand how worrying a traffic spike is. Arc is a Built for Shopify app and installs no malware or scripts. It only writes plain-text llms.txt files to your theme, and those were removed when you uninstalled. Our servers are in the US and contacted your store only a few times per refresh. Many merchants report the same Singapore bot traffic with or without our app: https://community.shopify.com/t/getting-hit-by-an-influx-of-bots-from-china-singapore-now-more-bots-are-coming-from-latin-america/673347. If we can help look into it, email [email protected].

Hallo, danke für Ihr Feedback und entschuldigen Sie die Unannehmlichkeiten. Zum Zeitpunkt Ihrer Bewertung wurde llms.txt über eine Weiterleitung bereitgestellt, der manche KI-Crawler nicht folgen konnten. Das haben wir behoben: Arc ist eine Built for Shopify App und schreibt die Datei jetzt direkt in Ihr Theme, sodass Shopify sie nativ unter /llms.txt ausliefert. Wir würden uns freuen, wenn Sie es erneut testen. Bei Fragen helfen wir gern unter [email protected].

Hi there, thank you for the feedback, and we're sorry for the trouble. Arc is a Built for Shopify app, but you're right that our earlier version left something behind: it created two URL redirects (/llms.txt and /llms-full.txt), and these were not removed when the app was uninstalled. They are harmless today, and you can delete them anytime in your Shopify admin under Online Store > Navigation > URL Redirects. Arc no longer creates redirects, and uninstalling now automatically removes everything the app adds to your store. If you'd like a hand, just email us at [email protected] and we'll take care of it with you.

Hi TMODCUSTOMS, there's an important clarification here for anyone reading this review. Opr app does not touch your robots.txt. Our app generates llms.txt, a separate, emerging standard that helps AI assistants (ChatGPT, Claude, Perplexity, etc.) discover and understand your store's catalog. It lives at /llms.txt and is fully independent of robots.txt. We never read or modify that file. Whatever Grok flagged in your robots.txt was set by Shopify or another app, not by Arc. On the product pages: nothing our app does can affect how your product pages render. We only publish a static llms.txt file at a separate URL. We'd still like to take a look and help you understand what happened. Please reach out at [email protected] and we'll investigate.

Hi there, thank you for the feedback, and we're sorry about the trouble. In April, Arc served llms.txt by adding a URL redirect from /llms.txt (and /llms-full.txt) to an app proxy path, and uninstalling did not remove that redirect, so the file returned a 404 after the app was removed. Your /llms.txt is loading correctly today, but if a /llms.txt or /llms-full.txt redirect pointing to /a/llms is still listed under Online Store > Navigation > URL Redirects, please delete it. Arc is now a Built for Shopify app and writes llms.txt natively into your theme, so there are no redirects, and uninstalling removes the files cleanly. If you'd like help, we're at [email protected].

Our app does not and cannot create, modify, or delete products in your store. It only has read-only access to your product data - it reads your existing store content and generates a text file from it. Nothing is ever written back to your store. The products you saw were already in your store before our app was installed. Our llms.txt file simply surfaced them in one place, which may have made them visible for the first time. You can verify this by checking your store's product activity log - you'll see those items were not added by our app. If you'd like to investigate further, our support team is happy to help.

Hi, there was a temporary Shopify API outage which lead to all the apps having error. Hope you can give our app another shop. We have 4K+ merchants just like you already using the app seamlessly to gain more AI visibility