Rating

4.5

feedback

65

Reviews

chart

#2,359

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    17%
  • Less than a month
    51%
  • Less than a year
    22%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its excellent customer service and fast response times. Customers appreciated the quick assistance provided by the support team, especially through platforms like WhatsApp. The app itself was also commended for working flawlessly once set up, with users mentioning that it improved the browsing experience for their customers. Additionally, the support team was highlighted for being efficient, helpful, and responsive in resolving any issues that arose. On the negative side, some users expressed frustration with billing issues, such as being charged despite being told they could cancel. Others mentioned difficulties in finding the subscription cancellation option and encountering flaws in the app without elaborating on specific details. Despite these challenges, the majority of reviews leaned towards the positive, emphasizing the app's functionality and the exceptional support provided by the team.

Highlights

Positive customer service and fast response times
Efficient and helpful support team
Flawless app performance once set up
Mixed feedback on billing and subscription management
Limited details on negative aspects of the app

Rating Breakdown

  • 5
    91% (59 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 95% (62)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 8, 2026

started billing me eventhough they told me that i will cancel it. scammer

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 23, 2025

Great Customer Service, Our scrolling wasn't working on mobile devices and in no time they had it up and running. Thank you!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 11, 2025

fast response

Store

MOGO

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Super customer Service! they helped really fast via whatsapp!

Store

NTMB - Nevertoomuchbasic

Using app

About 2 years

1 / 5 Share

Oct. 8, 2025

Don't even want to waste more time by writing the flaws. And where did you guys even hide the "Subscription cancellation" button/option? Make me do work for that one as well? If you guys charge me for any subscription, I am going to report you.

Store

Givvo

Using app

2 days

Total reviews

1

Average rating

1.0

All reviews

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