All reviews

Rating Breakdown

  • 5
    91% (96 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)
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5 / 5 Share

April 1, 2020

We love this app! It's helped us with our local pickup or delivery options perfectly and the support has been AMAZING! Definitely recommend!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Working as required and team were very prompt and efficient to help with a small tweak to system. Happy to recommend this app.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2019

This app is really beautiful! It works very well. I needed some extra features, and Peter at Atom Yard Support meet our needs with great care. A very happy customer. I would definitely recommend this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2019

A very useful app and the help desk-Peter is very nice and helpful. Really a good app. Thank you very much!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2019

This app made a perfect fit for our flower delivery business. The guys from Atom Yard were also extremely helpful and responsive! Way to go guys!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2019

This app does everything it advertises very well. Atom Yard's support team is very responsive and has always answered my questions on the same day I ask with thorough answers and solutions. The back end of the app is very user-friendly as well. I have tried other similar app but Atom Yard's version is my favorite. 10/10 would recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2019

The app is exactly what I was looking for but had some troubles installing it ,so I decided to reach out to customer service and they fixed my problem in no time. great service great app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2019

This will be the 3rd time I have updated this review, today I contacted Peter about my need to be able to manually add deliveries to the schedule that did not originate from Shopify. They just finished an update that allows exactly that!! It works great...making this app even more beneficial to us. We just added the app and are awaiting customer support to resolve a few small issues. So far we are very happy with the product. Update: Well.... what can I say other than I am BLOWN AWAY with the customer service. I needed a few minor tweaks to the coding and Peter was great. Quite honestly, I suggest you at the very least give them a chance to prove themselves worthy of your Shopify app integration and business. ****** Stars if possible. Thank you Peter!

Using app

Over 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 17, 2019

100% recommend this app, worth every cent. Their customer service is fast and reliable. They work with you to find solutions based on your specific needs.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

I would give this app and the company more stars if I could! The app solved my delivery problem that was imposed with Shopify only offering shipping and the company has responded almost immediately to each email that I have sent and they have even altered my html when I was completely lost and in need of help. HIGHLY RECOMMENDED!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

Their customer service is top notch!! They were so helpful with my many questions and always provided prompt and thorough technical support. I needed to do a bit of customization and they were super helpful. Even got me out of a jam late on a Friday afternoon when I messed something up! I would use them again in a heart beat.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

I use this app to help me manage my delivery schedule. I have a pretty unique seasonal business and Atom Yard has been super helpful in customization. I'm updating for Locate2U. Their service is top notch too. The 2.0 version of Local deliver delivers tons of useful features and they have wonderful support. THANK YOU THANK YOU THANK YOU. This app saves tons and tons of time. Without this, my delivery would be much harder to manage. Thanks

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2018

The support was amazing and any queries were answered almost instantly. They enable us to make some small customisations in an instant and were incredibly professional. Great app, great support!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

This app is great! I really like that I am able to block off the days I need and set the delivery day calendar for "next-day" deliveries. The support has been great and they are quick to respond. I am very happy with this subscription and would recommend it.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2018

Very kind and very quick support! They are very helpful so easy to ask questions. Also they are so kind to someone can’t speak English perfectly like me. I feel like they are part of our team. I really appreciate your sincere response for my requests to customer support team and Jess! とても親切で、とても早く問題を解決してくれました。親身になってわからないことや問題を解決してくれるので英語が不安な方でもサポートに連絡しやすいです。まるで私たちのチームの一員の様に誠実に対応してくれます。カスタマーサポートの皆さんとJessさんにとても感謝しています。

Store

2loop

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2018

Their response - Swift, efficient and informative. Their app - amazing. As for their overall support, simply incredible. One thing is for sure, their team will do whatever is possible to help you resolve your issues. So thank you to the team, and an individual thank you to Jess! You've been awesome.

Store

I Detox

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2018

Customer service was fantastic, thanks Peter for all your help. Great app

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2018

App works perfectly for our store. Excellent customer service with quick response time to assist with setting up and configure additional settings at no extra charge.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

Great App for scheduling deliveries with right kind of settings useful for us. You can schedule time, add different slots, limit the number of deliveries in each slot, set offset time depending on your time required to arrange the shipping, set blackout days. And great customer support. Perfect app for us.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

This app does what it says. The best part is the Atom Yard support team who helped me to customize the configuration. I use it together with their other app Better Shipping.

Using app

7 months

Total reviews

3

Average rating

5.0