Rates by Distance —Delivereasy for Shopify

Rates by Distance —Delivereasy

Shopify app for delivery rates by distance

Rating

5.0

feedback

18

Reviews

chart

#5,170

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    17%
  • Less than a month
    33%
  • Less than a year
    22%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by the team. Many reviewers specifically mentioned the names of the support staff who were helpful in resolving their issues, such as Rahul, Kavishan, Vindu, Dhinakar, Siva, Sudhan, Janani, and Kumar. Customers appreciated the prompt and efficient assistance they received, whether through Zoom calls or chat support. The app itself was also highly praised for its functionality, especially in automating complex shipping rules based on variable weights and distances. Users highlighted the ease of use and customization options available, making it a valuable tool for small businesses.

Highlights

Exceptional customer support
Efficient problem-solving
Automating complex shipping rules
Ease of use and customization
Prompt and efficient assistance

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 13, 2023

Exceptional customer support, thank you for all of your help on the Zoom call!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Rahul was very supportive at fixing my problems

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

5 / 5 Share

Sept. 27, 2023

Great app, thanks for the help Kavishan

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

5 / 5 Share

Sept. 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

5 / 5 Share

Aug. 3, 2023

Super netter und schneller support. Ich habe genau das bekommen nach dem ich gesucht habe :) Rahul was very supportive :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

All reviews

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