Locate2u Route & Delivery
Route Optimization, Locate2u, Route planning
Rating
3.1
feedback
4
chart
#9,586
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for the app show a mix of positive and negative feedback. On the positive side, users appreciate the app's functionality and customization options, with one user mentioning a significant increase in deliveries and time saved. Customer service is also highlighted as responsive and helpful. However, there are concerns about the app's pricing strategy, with one user mentioning unexpected charges after initially using the app for free. Another user expressed frustration over the lack of support and difficulty in connecting the app to Shopify. Overall, while the app offers valuable features and support, there are issues related to pricing transparency and technical support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 1, 2023
The app works well, but they say it's free and after a while that you're already using the app, they block access and start charging you to log in again. Bad experience. You can put the price list in Shopify's information and prevent people starting to use it and then come to charge it.
Hi there, I'm so sorry to hear that you thought our app is free. The Shopify part of the app is free however using our core application is not. All of the pricing is available here https://locate2u.com/pricing We do offer a free trial which expires after 14 days. If you have any questions or concerns, please don't hesitate to contact me. Best regards, Steve Orenstein CEO [email protected]
Feb. 7, 2023
Just started using the app and its been fab. Customer service has been top notch. I couldn't work out how to do something and contacted them for help and they were back to me within such a short time frame. Definitely give it a go.
Dec. 30, 2022
there is no support. its does not connect to shopify . I tried raising callback / support from shopify.. nothing works i think its fake app or something ----------------------------------------------------- Ticket was raised also... [#535] never got any response.. please doble check your system. If anything u can respond that ticket
Hi there, We 1000% offer support to our customers... I can't see any ticket in our system raised by you. Feel free to reach out to me directly via [email protected] or even reach me on my phone directly +61438513888 via Whatsapp We care deeply about our customers so will resolve any concerns or questions you have. Best, Steve Orenstein CEO
Dec. 26, 2022
TRUST ME YOU WONT BE DISSAPOINTED You should forget the rest and try this app, I have tried them all and this is truly the best app in its class. Locate2u is insanely customisable to your business if not they are only a phone call or email away to solve your problems cant thank them enough. we have managed to increase deliveries by 40% and at least 8hrs back in the working week due to the robust optimization and booking platform.
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