All reviews

Rating Breakdown

  • 5
    0% (2 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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1 / 5 Share

Sept. 3, 2022

This app does not work. THIS IS A USELESS APP. I wrote to the support service and that's what they replied: - "Yeah got your point. I'm not getting time to work on this app currently. Will improve on this app once my other app starts working."

Using app

8 days

Total reviews

5

Average rating

2.0

2 / 5 Share

Aug. 29, 2022

English version bellow En général l'appli fonctionne plutôt bien MAIS : - Certaines visite provenant de pays bloqué aboutissent quand même, pourtant les adresses IP ne sont pas sur liste blanche (elles devraient être bloqué).... - Certaines visites provenant de pays non-bloqués sont bloqué, pourtant les adresses IP de ces visite ne sont pas sur liste noir (elles devraient donc être autorisé) J'ai à plusieurs reprises essayé de contacter le service clientèle, via tchat ou mail, et aucunes réponses. C'est très franchement déplorable même pour une app gratuite!!! Je ne la recommande pas ni la désapprouve totalement. Elle fait son job dans la majorité des cas mais ne comptez pas avoir une app 100% fonctionnel et pouvoir contacter le service clientèle en cas de problème, ils sont totalement absent. Google Trad In general the app works pretty well BUT: - Some visits from blocked countries still succeed, yet the IP addresses are not on the white list (they should be blocked).... - Some visits from non-blocked countries are blocked, yet the IP addresses of these visits are not blacklisted (so they should be allowed) I have tried several times to contact customer service, via chat or email, and no response. It is very frankly deplorable even for a free app!!! I don't recommend it or completely disapprove of it. It does its job in most cases, but don't expect to have a 100% functional app and be able to contact customer service in the event of a problem, they are totally absent.

Using app

4 months

Total reviews

9

Average rating

4.1

1 / 5 Share

July 28, 2022

Doen´t Block the countries. I tried with one and it didnt work. Also contacted Support and it is not quick to answer

Using app

1 day

Total reviews

1

Average rating

1.0

5 / 5 Share

May 2, 2022

Great App. Would definitely recommend this to shopify store owners, It prevent shoppers from accessing your content. If you want to protect your content you should definitely get this, you can block over 150 countries with this app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2022

The app is effective and easy to use. I've been using it on my store and it has protected my business from fraud orders. I recommend this app to anyone who is looking to protect their ecommerce business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

April 27, 2022

In theory it's a good app, but they have zero customer support. They have a widget that says "we're here" but no one responds - EDIT, downgraded to 1 star since they chose to respond to the review rather than my 3 emails that have yet to be answered.

Using app

About 1 month

Total reviews

39

Average rating

2.0

Developer Reply

hello there. i'm really sorry that i was not able to respond to you quickly. if you have any questions please let me know.

3 / 5 Share

March 9, 2022

I really wanted to like this app - simple, straightforward interface. App's admin area has slots for IP, country, white and blacklist. Unfortunately you can spend quite some time entering information only to have it disappear a day or two later. Tried three times then deleted app. Developer is eager to fix things - if your install is not time sensitive you might give this a try

Using app

9 days

Total reviews

23

Average rating

3.2

Developer Reply

Hello. Sorry but I have checked in the database your settings are working fine. Can you please get on a call once I'll try my best to help you out? The app is working fine for multiple other stores. I will do whatever is in my control to help you out.

4 / 5 Share

March 2, 2022

I installed this app and had an issue setting up. App operator got in touch with me immediately and I will be trying again later today. Feel very secure in trusting these app developers now while setting up my new shop, it’s a minefield out there, if like me, you are not very tech savvy, and this has been most reassuring customer service as I build my shop.

Using app

17 minutes

Total reviews

3

Average rating

2.0

Developer Reply

Hello, I'm really sorry that the instructions did not come clearly for you. You could have messaged me as I was there in the live chat and then I would have gladly helped you out.