Rating

4.2

feedback

16

Reviews

chart

#9,027

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    44%
  • More than a year
    31%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the fast and friendly support provided by the MiniOrange team. Customers appreciate the hands-on assistance and custom solutions offered by the support team, making them feel valued and cared for. The app is commended for its ability to solve complex problems and provide seamless integration between Shopify and other platforms. However, there are a few mentions of overcharging and issues with documentation that impacted the overall experience for some users. Despite these minor drawbacks, the exceptional customer service and effective solutions make the app highly recommended by satisfied users.

Highlights

Fast and friendly support provided by the MiniOrange team
Hands-on assistance and custom solutions
Seamless integration between Shopify and other platforms
Issues with overcharging and documentation
Exceptional customer service and effective solutions

Rating Breakdown

  • 5
    81% (13 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 16, 2024

Rock solid product, very fast and friendly support

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

The team at MiniOrange are incredibly responsive and helpful. Their tools are complicated - yes - but they stand behind their products and provide hands on support at a very high level. We couldn't do what we're doing without them.

Using app

6 months

Total reviews

4

Average rating

4.8

1 / 5 Share

Aug. 10, 2024

Do not install this app!!! They are over charging me over $200 a month for an app that serves no purpose at the moment. I uninstalled the app and told them to cancel the subscription and I was still charged. Now Shopify is telling me that the app owner is the only only one to cancel and they have not done so!!!!!

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 21, 2023

Great support and offered a custom solution for our case!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

The customer service is excellent. Whenever I have a question, they always answer patiently and make me feel like they truly care about their customers. Overall, the service has left me with a very positive impression.

Using app

18 days

Total reviews

1

Average rating

5.0

All reviews

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