Rating

4.1

feedback

11

Reviews

chart

#12,092

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    55%
  • More than a year
    9%

Reviews Summary

The reviews for the MiniOrange app on Shopify are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the fast and friendly support, custom solutions offered, and the willingness of the team to go above and beyond to address their needs. The app has been instrumental in solving complex problems related to single sign-on (SSO) and integration with other platforms. However, there are a few negative reviews mentioning issues with overcharging, lack of clear documentation, and difficulties in canceling subscriptions.

Highlights

Exceptional customer support and responsiveness
Custom solutions and problem-solving
Issues with overcharging and subscription management
Complexity of tools and documentation
Efficient integration with other platforms

Rating Breakdown

  • 5
    82% (9 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (1 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 16, 2024

Rock solid product, very fast and friendly support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

The team at MiniOrange are incredibly responsive and helpful. Their tools are complicated - yes - but they stand behind their products and provide hands on support at a very high level. We couldn't do what we're doing without them.

Using app

6 months

Total reviews

4

Average rating

4.8

1 / 5 Share

Aug. 10, 2024

Do not install this app!!! They are over charging me over $200 a month for an app that serves no purpose at the moment. I uninstalled the app and told them to cancel the subscription and I was still charged. Now Shopify is telling me that the app owner is the only only one to cancel and they have not done so!!!!!

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 21, 2023

Great support and offered a custom solution for our case!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

The customer service is excellent. Whenever I have a question, they always answer patiently and make me feel like they truly care about their customers. Overall, the service has left me with a very positive impression.

Using app

18 days

Total reviews

1

Average rating

5.0

All reviews

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