Rating

5.0

feedback

40

Reviews

chart

#4,509

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    15%
  • Less than a month
    42%
  • Less than a year
    28%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users appreciate the quick responses, personalized assistance, and efficient resolution of issues. The app is commended for its useful features like instant pop-ups, customization options, and OTP verification, which enhance security and user trust. Additionally, users highlight the simplicity of the app and its effectiveness in solving login-related problems. However, there is one negative review mentioning a practical gap where the app does not work for customers who have previously purchased products without using the app for registration or login.

Highlights

Excellent Customer Support and Quick Responses
Useful Features and Security Enhancements
Simplicity and Effectiveness
Practical Gap in Functionality

Rating Breakdown

  • 5
    98% (39 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (39)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2025

This is the best app for OTP login. Working with Extendons we were able to develop an unusual workflow that was required for our website. The team at Extendons was quick to respond and implement our unique requirements. Great team to work with would recommend them to anyone looking for an OTP app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

We are using this app from couple of months, working smoothly and there was one issue recently, the support team was very quick and resolved it on priority. Happy with Service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Super helpful! Whenever I ask for customizations or anything related to configuration, their responses are incredibly clear and very fast. Setting up the mobile OTP login page took only about two days thanks to their support. Highly recommend!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent support — personalized one-on-one assistance with quick responses. Highly recommended.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

It has some very useful features like the instant pop-up on pressing 'buy it now', and the app has customization of what you want to communicate at every state of the logging in process. It pretty much solves all our problems as we were struggling with other apps earlier. Their support has also been very prompt in resolving few issues we had.

Using app

20 days

Total reviews

2

Average rating

5.0

All reviews

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