Ex OTP Login with Phone Number

The reviews are overwhelmingly positive, with most merchants praising the app as an effective OTP login solution that is simple to use, works smoothly, and helps customers sign in or register with phone numbers instead of email. A major strength highlighted repeatedly is the support team: reviewers describe them as responsive, patient, friendly, and quick to resolve issues, often going above and beyond with setup help, customizations, and even weekend assistance. Many users also appreciate that the app can be tailored to specific workflows and requirements, and several say it improved their store experience, security, and customer trust. The main negative feedback is limited but important. One reviewer noted a practical gap where the app does not work for customers who previously purchased without registering through the app, suggesting a limitation in handling existing customer accounts. Another review mentioned a concern about scalability, saying the app may not support high login traffic well when using Firebase, depending on the plan. There was also a minor request for better communication options, such as a customer service phone number, and a suggestion to make certain OTP features optional in the backend. Overall, the sentiment is strongly favorable, with the app’s functionality and especially its support standing out as the biggest positives.