Rating

4.8

feedback

169

Reviews

chart

#51

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    22%
  • Less than a month
    37%
  • Less than a year
    31%
  • More than a year
    2%

Reviews Summary

The reviews for the Lookfy Shopify App are overwhelmingly positive, with users praising the app's versatility, ease of use, and excellent customer support. Many users highlighted the helpfulness of the support team, mentioning specific team members like Cuong and Tinh who provided quick and efficient assistance. Users appreciated the customization options available and the ability to create shoppable galleries easily. However, there were a few users who expressed concerns about the app requesting excessive permissions or experiencing loading issues.

Highlights

Positive customer support and assistance from the team members like Cuong and Tinh
Versatile and easy-to-use app with customization options
Concerns about excessive permissions and loading issues

Rating Breakdown

  • 5
    88% (148 ratings)
  • 4
    8% (14 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 74% (124)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Goede app en fijne service via chat. Voldoende aanpas mogelijkheden in css en js ook, hun developer helpt hier zelfs bij.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Der Support ist schnell, hilfreich und sehr freundlich. Ich habe mich sehr gefreut so gut bereut zu werden. Danke!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Outstanding Support: I experienced a critical issue with Lookfy Gallery related to a default size selection behavior, which was causing serious concern for my store. At one point, this issue was significant enough that I was considering discontinuing the use of Lookfy altogether. However, today the issue was fully resolved in a timely, highly solution-oriented, and professional manner. The support agent approached the problem very genuinely. He agreed to my solution-focused mindset and, most importantly, he took into account the urgency of the situation I was in. I was given priority support, and as a result, all system-related problems were completely fixed. This level of support quality has completely changed my perspective. What could have been a reason to walk away from Lookfy has instead become the reason I am confident to continue and expand my use of Lookfy Gallery. Thank you for the exceptional support and commitment to your users.Specifically thanks to my support agent Cuong.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Very positive experience, I use the free abo for now and I could add 50 pictures to my gallery and create links to the products pages. I had a problem with adding the galerie to a dedicated page on my website by the client service reacted quickly and everything was fixed within minutes ! I recommend this app.

All reviews

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