LookThru
The reviews are generally mixed, with users appreciating the app’s core concept and functionality but pointing out several usability and display issues. Positive feedback notes that the app does what it promises and is considered fantastic in concept, suggesting the underlying product is useful for merchants who need a flipbook-style experience. However, the negative comments focus on practical problems: the flipbook appears too small when embedded on a Shopify page, navigation is described as difficult and not very user-friendly, and one reviewer reported trouble with a desktop hover feature. Support also seems hard to reach, which adds frustration when issues arise. Overall, the app seems promising and functional, but it needs improvements in usability, embedding/display sizing, and customer support responsiveness.
the flipbook is too small if i embed in a shopify page.
Thank you for your review. That is not an app issue and I'll explain why. The flipbook is responsive content. We recommend increasing the container width where you embedded the flipbook, like you embedding the video on your page, if the container where you embedding is small, then the video is small. Just increase the container width.
The concept is great, but it's really not user-friendly. It's hard to navigate but I am sure in time it would become easier.
Thank you for your feedback. We always strive to make Look thru as user friendly as possible. We have a library of video tutorials and a support team with a terrific response rate record. Please let us know how we can make the experience better for you.
Hi there, This is a fantastic app, but I need to get in touch with support and I have no idea how? I am having an issue with the hover on desktop - but otherwise does what it says. But can someone help me with the hover please?
Hi dear customer. Thank you for using our app, and thank you for your review. Please email us about your issue or write in the app. We are always ready to help.
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