Route One Apparel review for LSA Low Stock Alert
Oct. 26, 2021
This app has a lot of promise. In the most basic form, it does it's job - you can set up alerts, do basic inclusion/exclusions, and set a date for it to be sent. That's basically where the features end. - There have been no known updates/changes since I've been using this app for over 2 years - There are known glitches I have emailed the programmer about - The last several emails I have sent the programmer about glitches go unreplied to I have been trying to be patient with this developer but unfortunately at this point the app is not doing as promised. Specifically: the exclusion lists I have for certain products are not filtering, and the items are still being included in alerts. Only reason why I'm not giving it 1 star is because the name is "Low Stock Alerts" and it does send me low stock alerts. Just doesn't really work half of the time :)
Thank you for your review. Due to recent management changes, we have a renewed focus on customer support and a strong commitment to fixing customer reported issues. Based on your historical support tickets, I've reloaded your store's collection data in the app. This should resolve any inconsistencies associated with filtering based on excluded collection. If you still have this specific issue or have other outstanding problems with the app, please raise a support email and we will promptly investigate. Your feedback and continued business is greatly appreciated.
