LoyaltyDog Rewards & Loyalty
The reviews are overwhelmingly positive, with users praising LoyaltyDog for being simple, intuitive, and easy to set up. Merchants appreciate that it works smoothly across both Shopify and POS channels, and several mention that it helps create a seamless loyalty experience for customers. Support is a major highlight throughout the reviews, with Lee repeatedly described as responsive, helpful, and excellent at guiding users through setup and troubleshooting. Reviewers also value practical features such as wallet sign-up, phone-based customer matching, and reporting tools that help strengthen loyalty programs and drive new sign-ups. There are very few negative comments in these reviews, and no major complaints about the app itself. The only implied drawback is that some merchants needed initial help to get started, but this was framed positively because support was readily available. Overall, the feedback suggests the app is reliable, feature-rich, and backed by strong customer service, making it a strong fit for merchants looking for an easy-to-manage loyalty solution.
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I've been using LoyaltyDog for almost a year, and both my customers and I couldn’t be happier. The platform is simple, intuitive, and works like a charm. Anytime I’ve needed help, Lee has been right there—supportive, quick to respond, and genuinely brilliant. It’s made a real difference to my business, and I highly recommend LoyaltyDog to anyone looking for a seamless loyalty solution.
Dear Aziz, Thank you for your amazing review!
This works perfectly across our POS and Shopify channels. Lee is always on hand to help us with anything we need and always gives super helpful support.
Hey Richard, thank you so much for your kind words. We are happy to help in any way we can.
We set up the scheme very quickly and easily with help from Lee via a Zoom call initially and then by accessing relevant videos on the website. The customers love that it's easy for them to sign up and save in their wallets and we have had lots of new sign-ups, which should add to our loyal customers. Love this App!
Thank you so much for your kind words. We are here if you need any more support!
I used this app to add a loyalty functionality to our pos and online orders. It is one of a few apps that can match users using their phone and not just email, which is very convenient for traditional shoppers in our brick and mortar stores, which is very helpful. It has a wide range of reports and features that assist us in providing a robust loyalty programme. Support is excellent.
Wow, thank you so much for this review. We are really pleased that LoyaltyDog is answering your needs.
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