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Luma

Name: Luma
Brand: Luma
Rating: 5.0 (1 reviews)

AI chatbot for customer support in Arabic, English & Franco

Chat Helpdesk

Developer

Luma

View on App Store

Luma

Rating

5.0

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Reviews

Chart

#9,140

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

Luma is an AI chatbot for customer support that provides instant responses in Arabic, English, and Franco Arabic. It helps with product inquiries, order tracking, and common questions on Shopify and Instagram. The app saves time by handling routine queries automatically and allows merchants to take over complex conversations when needed.

Rating breakdown

5 100% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)

Reviews with text

100% (1)

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Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 0%

Less than a month 100%

Less than a year 0%

More than a year 0%

All reviews

5 / 5 Share

July 22, 2026

Effortless setup, big impact Super simple to install, took me 15 min and it just worked. Now our customers get instant answers in Arabic/Franco with real store info, and we stopped losing DMs we couldn't get to. For a small store like ours it's been a game-changer.

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