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Luma

Name: Luma
Brand: Luma
Rating: 5.0 (1 reviews)

AI chatbot for customer support in Arabic, English & Franco

Chat Helpdesk

Developer

Luma

View on App Store

Luma

Rating

5.0

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Reviews

Chart

#9,863

Shopify

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New reviews per month across the app's lifetime.

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Overall position in the Shopify App Store.

Reviews summary

Luma is an AI chatbot for customer support that provides instant responses in Arabic, English, and Franco Arabic. It handles product questions, order tracking, and common inquiries automatically on Shopify storefront chat widget and Instagram DMs. The bot escalates conversations to the dashboard when it can't answer, allowing merchants to reply directly. Luma saves time by handling routine questions effortlessly.

Rating breakdown

5 100% (1) 4 0% (0) 3 0% (0) 2 0% (0) 1 0% (0)

Reviews with text

100% (1)

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How long merchants keep the app installed.

Less than an hour 0%

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All reviews

5 / 5 Share

July 22, 2026

Effortless setup, big impact Super simple to install, took me 15 min and it just worked. Now our customers get instant answers in Arabic/Franco with real store info, and we stopped losing DMs we couldn't get to. For a small store like ours it's been a game-changer.

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