Lumo ‑ Customer Review App for Shopify

Lumo ‑ Customer Review App

Invite Customer Reviews for your Shopify store

Rating

4.7

feedback

5

Reviews

chart

#5,575

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    20%
  • Less than a month
    60%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use, support received, and effectiveness in generating more reviews for their businesses. Users appreciate the automated email sending feature and the ability to manually add customers to the list. However, some users feel that the app falls short compared to other similar apps, particularly in terms of support for sending requests past 30 days, support for specific review sites like Sitejabber, and the limitation of inputting only one review site. Overall, users find the app valuable and recommend it for businesses looking to increase their reviews.

Highlights

Ease of use and effectiveness
Support received
Limitations compared to other apps
Automated email sending
Ability to manually add customers

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 27, 2024

Great

Using app

44 minutes

Total reviews

2

Average rating

5.0

3 / 5 Share

July 2, 2022

Decent external reviews app, especially for the price. It falls short compared to Reputon for a few reasons: - No support for sending requests past 30 days or upon delivery, which is critical for dropshipping. - No support for Sitejabber reviews, only "other," which nobody is going to click. - This app has loads of potential, and I'd rate it 5 stars with these features added!

Using app

12 days

Total reviews

28

Average rating

4.5

5 / 5 Share

Nov. 19, 2020

Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2020

So far so good, i use it on my webstore www.stokevapestop.co.uk Sends emails on time and automated so works well. Great added feature of being able to manually add a customer on the list to

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Great way to get more reviews for your business. I contacted support with a request and Dan was quick to help and implement the change. I wish we could input a few review sites and not only one, but this app is highly recommended.

Using app

8 days

Total reviews

5

Average rating

5.0

All reviews

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