Lumo ‑ Customer Review App
Invite Customer Reviews for your Shopify store
Rating
4.7
feedback
9
chart
#8,791
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
56%
-
Less than a year
11%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its ease of use and effectiveness in sending out review requests. Customers appreciate the quick and automated email sending feature, as well as the ability to manually add customers to the list. Support from the app team is also highlighted as responsive and helpful. However, there are some concerns raised, such as issues with displaying certain characters in emails and limitations in sending requests beyond 30 days or upon delivery. Some users also experienced technical errors like Amazon S3 errors, making the app unusable in some cases. Overall, the app is seen as a valuable tool for generating more reviews for businesses, but there are areas for improvement to enhance its functionality and user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2023
I just downloaded and have just used this app to send out reviews. It works well and the only 'bad' thing I would say is do not use abbreviated words e.g. don't etc. because when I sent out the test email to myself, the word was replaced with code. Otherwise this app is fab :)
July 2, 2022
Decent external reviews app, especially for the price. It falls short compared to Reputon for a few reasons: - No support for sending requests past 30 days or upon delivery, which is critical for dropshipping. - No support for Sitejabber reviews, only "other," which nobody is going to click. - This app has loads of potential, and I'd rate it 5 stars with these features added!
Nov. 19, 2020
Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.
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