Lumo ‑ Customer Review App
Invite Customer Reviews for your Shopify store
Rating
4.7
feedback
9
chart
#3,688
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
56%
-
Less than a year
11%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its ease of use, effectiveness in sending out review requests, and excellent customer support. Users appreciate the automation feature for sending emails and the ability to manually add customers to the list. However, there are some negative aspects mentioned, such as issues with displaying abbreviated words correctly in emails and limitations in sending requests beyond 30 days or upon delivery. Some users also expressed a desire for support for additional review sites like Sitejabber.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2023
I just downloaded and have just used this app to send out reviews. It works well and the only 'bad' thing I would say is do not use abbreviated words e.g. don't etc. because when I sent out the test email to myself, the word was replaced with code. Otherwise this app is fab :)
July 2, 2022
Decent external reviews app, especially for the price. It falls short compared to Reputon for a few reasons: - No support for sending requests past 30 days or upon delivery, which is critical for dropshipping. - No support for Sitejabber reviews, only "other," which nobody is going to click. - This app has loads of potential, and I'd rate it 5 stars with these features added!
Nov. 19, 2020
Just what I was looking for. Easy to use alongside my existing reviews platform. Excellent support received as well.
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