Avada Appointments Booking
The Avada Appointments Booking app has received overwhelmingly positive reviews from users, with a consistent 5-star rating. Users have highlighted the ease of navigation, the comprehensive features available for free, and the exceptional customer support provided by team members like Avery, Zim, Hena, and Olivia. The app allows users to create bundles, packages, and customize branding on emails, all without any additional charges. The support team is praised for being patient, prompt, professional, and efficient in assisting users with setup and feature requests. Overall, users highly recommend the app for its functionality and the quality of support.
Beth did amazing helping me out with setting everything up! Very smooth process.
Amazing app. Super easy to install and setup. Great support — super responsive. Amazing support by Iris.
Avada Appointments has been easy to navigate and for the sticky points, the help from Avery was amazing! Avery has been a wonderful support. So patient and prompt. And the follow up on requested features has been great too! The app itself has everything I need FOR FREE, that other apps would charge a premium tier for. I can create bundles and packages, reschedule appointments and the clients have control over this too. As well as being able to customise the branding on the emails. Considering all these features are free to use with the app and that the app is still in the early stages, I hope this doesn't change. As a small business, subscription fees can eat in to margins very quickly and it becomes difficult to scale between offering a booking system that takes the load off and spending more for other features that aren't needed. This app fills that gap.
So far so far good. It does for free what many other apps only do in paid plans (if at all), which is why we chose this one. Like every other app, it is not perfect, but the support team is super responsive and helpful not only to answer questions but to take on suggestions to improve the app.
I recently started using Avada Appointments Booking for my store, and beyond the app's excellent features, I want to highlight the exceptional support I received. A special thanks goes to Zim, who personally guided me through the various setup stages. He was incredibly patient with all my requests—even the most trivial ones—and always responded promptly, courteously, and effectively. It is rare to find support that is so helpful and attentive to customer needs; his assistance was crucial in getting everything running perfectly. If you are looking for a solid booking app and, above all, a support team you can truly rely on, I highly recommend Avada.
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