Rating
1.0
feedback
2
chart
#12,515
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
Merchants using Machool appreciate the real-time rate comparison feature and the streamlined order fulfillment process. They find it easy to sync Shopify orders, create shipments, compare rates, and manage everything from one screen. However, there are not enough reviews to analyze right now.
Rating Breakdown
All reviews
Nov. 20, 2024
They charge unexpected fees and the shipper doesn't get paid so we pay twice. Didn't get support to solde the problem.
Feb. 6, 2024
Slow, expensive even with their "lower rates", doesn't show prices in batch mode, you have to choose a service before and go back to change service if price isn't good. There's better alternatives.
Dear Vulgaire, Thank you for your recent feedback regarding your experience with Machool. We appreciate your honesty and are actively working to address your concerns to improve our service. Your input is invaluable to us, and we're committed to making necessary improvements. Sincerely, Machool Team
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