Magic 360 for Shopify

Magic 360

360 degree spin is the perfect way customers view your...

Developer
View on App Store

Rating

4.8

feedback

43

Reviews

chart

#652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    28%
  • Less than a year
    37%
  • More than a year
    26%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, one-time charge, and professional support provided by the app team. Customers appreciate the flawless spins generated by the app and the quick resolution of any issues they encounter. The customer service is highlighted as exceptional, with technicians implementing solutions rapidly and going above and beyond to assist users. The app is commended for justifying its cost, working fast, and offering great value for money. However, some users mentioned that the app could be more intuitive and that additional tutorials would be helpful. There were also comments about the need for smoother spins in the 360-degree product viewer.

Highlights

Positive feedback on ease of use, one-time charge, and professional support
Exceptional customer service and quick issue resolution
App justifies its cost and offers great value for money
Feedback on the need for smoother spins in the 360-degree product viewer
Suggestions for improved intuitiveness and additional tutorials

Rating Breakdown

  • 5
    91% (39 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

After trying several 360 spin apps I stumbled upon magic 360 and it is a game changer! Very simple to use and the one-time fee is refreshing, and totally worth it. My only gripe would be that on mobile devices the zoom feature on the front end is a little buggy but apart from that such a great piece of software that does the job effectively!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Overall an easy app. Love how its only a one time charge. We got professional photos of our products taken by a company they recommended that did a great job (The Spin Guys). Compiling all 36 photos in the app is super easy and the spins turn out flawless. Only downside is I wish photos would load in the background so I can continue adding photos to other products. When uploading just be aware it will take some time if you have a lot of products.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello Waveband Communications! We're thrilled your love your flawless spins! TOP TIP: Shopify has 2 ways to bulk upload images to your Shopify admin: i) Shopify admin > Settings > Files. ii) CSV file (although article states you will need public urls, not from local machine). The information for both options is shown on the Shopify community discussion board below: https://community.shopify.com/c/shopify-discussions/can-i-bulk-upload-images-on-shopify-using-server-paths/m-p/2220911 Once all your spin images have been bulked uploaded to your Shopify products, Magic 360 will automatically use the last 36 images in each product Media list to create the spin effect on the product page. Hope this helps!

5 / 5 Share

July 16, 2024

Great app and great tech support! They replied quickly to my message and resolved the issue I was having extremely quick. Great communication and very friendly. Thanks again for all your help!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Impeccable customer service. Solution implemented by a technician less than an hour after my first email. This is what will make me buy your solution rather than another. Thanks again for your help.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Gallery works very well. Support was great and helped us set up the app in our custom theme. Even helped us to match some functionality our regular gallery has. We really appreciate the extra effort the app team offered. Thanks :) Great

Using app

4 days

Total reviews

3

Average rating

5.0

All reviews

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