Purple Rose Supply review for Product Badges & Labels Pro
June 3, 2022
The app is decent but they possibly have the worst support I have ever experienced. Their "live chat" on the app is not even close to live. Sent several messages for days and still have never received a message back. The app works in a pinch but we will be immediately removing the app and looking for another. Save yourself the headache UPDATE: Their support team responded with a make good. I feel this make good has changed my viewed of them to slightly more positive which has caused me to increase my rating. We're going to keep the app for now and will re-evaluate in time when more challenges arise
On behalf of the MyShopKit Team, I would like to send you a sincere apology for the issue you had with our app. Regarding your issue, our supporter sent an email to you, so please check your mailbox. Once again, thank you so much for your detailed feedback. We truly hope that you can keep connected with us and assist you whenever you need.
