Magic Live Stream
Engage with your audience & live shopping onto your storefront
Rating
2.5
feedback
2
chart
#12,785
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. One user appreciated the assistance provided by Olivia in fixing a problem they were facing, showing good customer support. However, another user expressed dissatisfaction with the app charging funds on hold from day 1 of the trial and leaving traces on the website homepage even after removal, indicating potential issues with billing and uninstallation processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 10, 2021
Thanks to Olivia for assisting me with their App. I struggled at first and they then helped me fix the problem. So much appreciated.
Jan. 26, 2021
They charge you (funds on hold) day 1 of trial. If you remove the app it still leaves traces on your website homepage that are hard to remove.
Hi, we are sorry about your unsatisfied experience. We have no right to charge in advance as every charge is handled by Shopify, the trial days will be reduced to 1 day if you re-install or approve the app the second time. There's a function called 'Remove code' in-app which will help you to remove all the integrated code from your theme. Sorry again for all the misleading and inconvenience, we will add this to FAQ to inform future customers. Please feel free to email us and let us know if anything we could help with.
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