Magic Live Stream
Engage with your audience & live shopping onto your storefront
Rating
2.5
feedback
2
chart
#10,570
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Reviews Summary
The reviews for this Shopify App are mixed, with one user praising the customer support provided by Olivia for helping them fix a problem they initially struggled with. On the other hand, another user expressed dissatisfaction with the app charging funds on the first day of the trial and leaving traces on the website homepage even after removal. The app seems to have a positive aspect in terms of customer support but a negative aspect in terms of billing and website integration.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 10, 2021
Thanks to Olivia for assisting me with their App. I struggled at first and they then helped me fix the problem. So much appreciated.
Jan. 26, 2021
They charge you (funds on hold) day 1 of trial. If you remove the app it still leaves traces on your website homepage that are hard to remove.
Hi, we are sorry about your unsatisfied experience. We have no right to charge in advance as every charge is handled by Shopify, the trial days will be reduced to 1 day if you re-install or approve the app the second time. There's a function called 'Remove code' in-app which will help you to remove all the integrated code from your theme. Sorry again for all the misleading and inconvenience, we will add this to FAQ to inform future customers. Please feel free to email us and let us know if anything we could help with.
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